Applechem

Problems with managing quality using Excel and Word

Wilson Lin · Applechem

In this story

Applechem

The video outlines the inefficiencies and limitations encountered when managing quality systems through traditional tools like Excel and Word. The speaker describes the struggle with document control, lack of true automation, and the inability to effectively implement reminders or systematize processes for quality management. This approach proved unwieldy, manual-intensive, and required significant personnel oversight, posing challenges for a small company with limited quality assurance resources. The transition to Unifize is depicted as a crucial move to alleviate these burdens and enhance the quality management process.

SpeakerWilson Lin
IndustryCosmetics
Processes in playDocument Management
Runtime1:08

Transcript

6 passages · 1:08
  1. 0:00

    We were just using Excel. Excel for keeping track of everything.

  2. 0:03

    Excel and Word files solved even basic things like document control with Microsoft Word are built to give you any level true documentation control is from the standard of ISO 9001.

  3. 0:16

    There was no way for us to create a system that had any sort of reminders or automations built into it so that people could just kind of plug and play when learning how to to leverage that quality management system in their daily activities. When you're just plugging stuff into Excel, trying to figure out different macros to make things work better.

  4. 0:36

    It was extremely unwieldy and very manually intensive, and it required a point person or team of quality assurance people always staying on top of everyone else.

  5. 0:46

    And so for a small company that's very difficult because frequently you don't have a large quality assurance department being able to keep track and focus on supervising all the different aspects of your system.

  6. 0:56

    You know, we're glad that we were able to find a system like Unifize because it takes a huge burden off that the active management part.

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