
Hear about things in real time with Unifize's mobile capabilities
Tedd Carr · Director of Quality Control · The Will-Burt Company
The Will-Burt Company
Tedd Carr highlights the impact of Unifize's mobile functionality at The Will-Burt Company. The cloud-based mobile app empowers the sales force to address customer concerns and initiate quality discussions in real time, enabling swift issue resolution for remote and traveling team members.
Transcript
- 0:00
Other things that were important to us is, is making sure that we could have a web or a cloud based with mobile capabilities.
- 0:08
We've also found that the Unifize platform works equally well on mobile devices. Our salespeople really appreciate that they spend a lot of time on the road and if they have to haul bulky equipment along and fire up their laptop to launch a customer concern, it probably just won't happen. Now, with Unifize, they can do it right from their mobile, their mobile app on their phone and we hear about things real time and we could start conversations early on.
- 0:40
And that's been a valuable tool.
- 0:42
What was really different is the fact that it's just now conversation driven and things just happened much more timely. We've noticed that every day, every day we see progress and how it's being embraced. The conversations within Unifize become more relaxed and it we just found ways to keep, to keep things moving forward.
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