Applechem

A paradigm shift in managing quality collaboratively with Unifize

Wilson Lin · Applechem

In this story

Applechem

Wilson discusses the significant shift towards collaborative quality management introduced by Unifize. It emphasizes the enhanced cooperation between departments, leading to a more integrated and effective approach to quality control. The speaker credits Unifize for fostering a culture of shared responsibility and streamlined communication, which has been instrumental in improving their product's quality and compliance.

SpeakerWilson Lin
IndustryCosmetics
Processes in playChange Control, Approval Workflows
Runtime1:28

Transcript

9 passages · 1:28
  1. 0:00

    I think we were just so used, used to having all these informal, inefficient meetings to so that everyone and all the stakeholders involved in any particular quality process could be informed about what was going on week to week to week.

  2. 0:14

    It just became baked into our culture.

  3. 0:16

    You know, it's it's almost how we've thought this is what makes us different from other companies because we have such a great working relationship and interdepartmental coordination because of these frequent check ins all the time on any core business process related to Applechem.

  4. 0:29

    Bringing in a software like Unifize it basically said you don't need to really do all that. That time could be spent doing other things. You could just all the information that you're discussing is in one single place and all the anytime you want to enter additional updated information, you could do it right there where the conversation is taking place.

  5. 0:46

    You don't have to have another separate meeting about it.

  6. 0:47

    That took a few months to work through.

  7. 0:49

    But in the end, even, you know, we won over our managing director because he could start to see the benefits of having all those other information in a single place. So any time he was called in to do an approval, need an update of what was going on with the quality control issue.

  8. 1:04

    He just has to go in Unifize. He just read through the chat. He looks at what was information was put into the checklist and go, okay, I get it.

  9. 1:11

    I can just give my approval. I could give the action plan, and then we're all set within just a few minutes. All the previous meetings that he had to do just to catch up on what was going on with his departmental managers just wasn't as required anymore.

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