Natalie Jones

Why can't Slack replace a collaborative eQMS

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Natalie Jones

Natalie addresses why communication platforms like Slack cannot replace a collaborative eQMS like Unifize. She points out the challenges and errors that would arise from relying solely on informal communication channels for quality management. Natalie stresses the importance of a dedicated eQMS for proper documentation, tracking, and compliance, highlighting Unifize's capabilities in meeting these specialized needs effectively.

SpeakerNatalie Jones
IndustryNutritional Supplements
Processes in playDocument Management
Runtime1:21

Transcript

8 passages · 1:21
  1. 0:00

    I can't even imagine the errors that would be made from conversations in Slack. There's too many one off conversations that there's no document. You're not documenting things in a quality management system.

  2. 0:12

    And I don't think we would ever be able to launch a product if Slack was used.

  3. 0:17

    you know, in Slack is more of “yo, hey, you're not saying can you please request a new and updated spec and CoA from this supplier” or, you know, in this ingredient ticket.

  4. 0:30

    The person is at it or, you know, notified of that request and they will let you know when it's completed. Slack, you have no way of tracking what's happening.

  5. 0:41

    And I would never use Slack for anything besides a quick conversation, a question about an ingredient that it would create chaos.

  6. 0:54

    Well because also some people don't use Slack.

  7. 0:57

    So you would be saying you could send a million messages about a topic and they could never respond. Where in Unifize, if you @ somebody, they're notified via email. So it's shown in the quality management system as well as email record.

  8. 1:14

    It just helps with accountability.

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