
Why can't Slack replace a collaborative eQMS
Natalie Jones
Natalie addresses why communication platforms like Slack cannot replace a collaborative eQMS like Unifize. She points out the challenges and errors that would arise from relying solely on informal communication channels for quality management. Natalie stresses the importance of a dedicated eQMS for proper documentation, tracking, and compliance, highlighting Unifize's capabilities in meeting these specialized needs effectively.
Transcript
- 0:00
I can't even imagine the errors that would be made from conversations in Slack. There's too many one off conversations that there's no document. You're not documenting things in a quality management system.
- 0:12
And I don't think we would ever be able to launch a product if Slack was used.
- 0:17
you know, in Slack is more of “yo, hey, you're not saying can you please request a new and updated spec and CoA from this supplier” or, you know, in this ingredient ticket.
- 0:30
The person is at it or, you know, notified of that request and they will let you know when it's completed. Slack, you have no way of tracking what's happening.
- 0:41
And I would never use Slack for anything besides a quick conversation, a question about an ingredient that it would create chaos.
- 0:54
Well because also some people don't use Slack.
- 0:57
So you would be saying you could send a million messages about a topic and they could never respond. Where in Unifize, if you @ somebody, they're notified via email. So it's shown in the quality management system as well as email record.
- 1:14
It just helps with accountability.
Your team has a story like this waiting.
Bring the process that hurts most. We will run it on Unifize, live, on your own work.




