Mikala Hukka

Experience with MasterControl

In this story

Mikala Hukka

In this account, Mikala contrasts her experiences with MasterControl and Unifize. She describes MasterControl's inefficiencies and complex processes, highlighting Unifize's user-friendly design, streamlined operations, and improvements in efficiency, process simplification, and user satisfaction.

SpeakerMikala Hukka
IndustryNutritional Supplements
Runtime1:32

Transcript

7 passages · 1:32
  1. 0:00

    I’ve used UniPoint and MasterControl have been the two major systems.

  2. 0:05

    With MasterControl, it was very out of the box. So you didn't have the flexibility to kind of adapt it to your individual company's needs.

  3. 0:13

    I found with MasterControl there was a lot of workflows that was multiple step approvals that I was just clicking through and approving things in order to get it from start to end.

  4. 0:22

    Unifize makes it a lot more flexible and as more cater to your specific processes. So any way that you manage the process, you can develop it and integrate it into the system. And it talks to other systems too, which is helpful to help expedite it.

  5. 0:35

    Getting communication via email that sends you right into Unifize to approve the conversation rather than having to go into a system and look at your taskers to see what things are pending in your bucket is really helpful.

  6. 0:47

    MasterControl is difficult and that it was piecemeal so it's almost like in frames, so you could have a discussion here but it would only involved a certain amount of people before it went to the next workflow stage. Then you could bring in more people to talk about it. But if something didn't sink or jive with everyone in that group, we would kick it back to the previous stage.

  7. 1:07

    It's almost in like segments going back and forth, where in Unifize everyone can come in at the same time, review the document at once, collaborate simultaneously. And then of course you have the data right there in the same conversation type. So you're not looking at other external resources like your email or spreadsheets. It can all be right there, right at your fingertips.

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