How the Unifize team helped build our customisations faster
In this engaging video, Erica offers a fresh perspective on Unifize's standout customer support. She praises the promptness of the team, often responding within an hour, sometimes even in 10 minutes, ensuring immediate assistance. Erica shares her initial experiences as a new user of Unifize, emphasizing the value of regular team meetings in her learning process. She is particularly impressed by the platform's ability to tailor features to specific needs, such as creating custom PDFs, and the team's proactive approach to fulfilling complex requests. Erica's account highlights Unifize's dedication to responsive and personalized support, making the user experience both seamless and adaptable.

00:00 - 00:03
The customer support team at Unifize is very timely in their response.

00:03 - 00:10
I would say definitely within the hour, sometimes within 10 minutes, you know, I can get a response. It is very quick.

00:10 - 00:26
You know, as I said, I started new with Unifize and we would have weekly team meetings and those were very helpful because just for me, I was new to the system itself.

00:26 - 00:35
And then knowing how the system can be customized to our needs as well, for example, if we needed something that we needed to generate a PDF or something, they would go in and they could do that.

00:35 - 00:45
You know, sometimes we would have these lofty requests and they would like make it try to make it happen, and which was was very good.

00:35 - 00:45
So, I don't communicate to them on a daily basis.

00:45 - 00:57
But definitely if there's a if I have a problem in Unifize with something, I can immediately message Akanksha.

00:57 - 01:00
And she's very timely in her responses. And then I just know that it's fixed.

Unifize Results

Speed to compliance
Unifize accelerates compliance, delivering 10x faster regulatory approval for medical devices
Faster time-to-market
Map Unifize to your processes and streamline workflows, process automation
Fewer meetings
Less meetings with in-app collaboration, real-time updates, and decision logs

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

Related Case Study Videos

Bringing accountability and compliance into the system with Unifize
In this video, Natalie discusses how Unifize has brought enhanced accountability and compliance into their system. She emphasizes the platform's role in ensuring that every change and process is properly documented and visible, which is critical for maintaining compliance. Natalie also highlights how Unifize's collaborative features enable better communication and task management, streamlining processes and preventing errors, thereby significantly improving operational efficiency and compliance adherence.
Managing Incoming Material and Lot Tracking on Unifize
In this video, Clarissa discusses the challenges and solutions for managing incoming materials and lot tracking using Unifize. They emphasize the difficulties faced in quality assurance, especially when parts or products do not meet inspection standards. The video illustrates how Unifize streamlines this process by enabling easy tracking of lots, keeping essential documents like certificates of conformance and material certificates organized. The speaker highlights the convenience of having all relevant information, such as lot numbers and PO numbers, scanned and stored in Unifize, facilitating efficient tracking and inspection. They conclude by praising Unifize's collaborative features, which significantly enhanced their team's engagement with the new Quality Management System (QMS).
Why should a cosmetic ingredients manufacturer consider using Unifize
Wilson discusses the specific benefits of Unifize for cosmetic ingredient manufacturers, focusing on the platform's role in enhancing collaboration, quality control, and regulatory compliance. The video underscores the importance of adopting advanced tools like Unifize in a competitive and highly regulated industry.
What drove Wilson towards Unifize
Wilson shares his journey towards adopting Unifize, highlighting the need for an efficient system to manage documentation, change controls, and improve operational processes. Frustrated with the rigidity and inefficiency of traditional systems, Wilson sought a solution that could streamline communication, centralize information, and adapt to his company's unique processes. Unifize stood out for its flexibility, user-friendliness, and cost-effectiveness, particularly appealing for a smaller company. This video encapsulates Wilson's decision-making process and how Unifize's value proposition and potential for improving quality management systems resonated with him and his management team.
Why Unifize’s unique approach to collaboration helped Harmonic Bionics
Denis Machoka discusses the unparalleled collaborative approach of Unifize, highlighting its ability to centralize and streamline conversations, reducing the traditional reliance on emails. He praises its efficiency in consolidating information and contrasts it with the inefficiencies of managing multiple systems in other platforms.
Managing your Design History File on Unifize
In this video, Clarissa talks about the transformative experience of managing Design History Files (DHF) using Unifize. She contrasts the challenges of traditional DHF management with the streamlined, intuitive approach offered by Unifize. Clarissa details how the platform efficiently links various documents, processes, and reports, facilitating a smoother review process for manufacturing readiness and design transfers, a feature she finds exceptionally beneficial for product development.
Enabling Supplier Quality on Unifize
Clarissa shares her experiences with supplier quality management on Unifize, highlighting how the platform has revolutionized this aspect of her work. She discusses the challenges of dealing with non-conforming parts from various suppliers and illustrates how Unifize aids in documenting and analyzing these issues. Through her narrative, Clarissa showcases Unifize's capability in identifying supplier performance trends, facilitating impactful discussions, and driving quality improvements, all contributing to enhanced manufacturing efficiency.
Starting the transformational journey with Unifize
Detailing the transformational journey with Unifize, Jesse Kolstad emphasizes how the platform catalyzes a culture of continuous improvement. Unifize's adaptability and extensive capabilities underline its role as a game-changer in quality management at Biovation Labs.
The core problem Seth was facing at Efco
Seth Bozman discusses the pivotal challenges he faced at Efco before integrating Unifize into their workflow. Central to his testimony is the struggle with tracking and managing information, particularly the return of documents and data from the shop floor. Seth outlines how the Unifize platform provided a solution that streamlined communication, ensured document return, and enhanced overall efficiency. This video offers a candid look at the transformative effect of Unifize on Efco's operations, spotlighting the importance of digital solutions in modern manufacturing environments.
Evaluating other eQMS software tools
Denis Machoka delves into the evaluation process of various eQMS tools, citing considerations for present needs and future growth. Comparing Unifize to platforms like Ignite EDMS, Veeva, and Greenlight Guru, he underscores Unifize's ease of implementation and its integrated conversation feature as standout advantages.
How to digitally transform your MedTech company without slowing things down
Denis Machoka recounts his pursuit of a swift digital transformation for Harmonic Bionics, leveraging the latest technologies. Drawing from his transformational background, he emphasizes achieving goals rapidly with minimal effort and gauging the team's adaptability to fast-paced changes and technological innovations.
Connecting the dots- managing a DMR & DHF on Unifize
Denis Machoka emphasizes Unifize's prowess in managing DHF and DMR data, highlighting the platform's traceability, accessibility, and real-time status updates. He appreciates its ability to keep users informed about the latest file versions, preventing potential confusions. Denis also touches upon his AI background and experience with IBM.
Resolving non-conformances in just hours with Unifize
In this video, Mikala discusses how Unifize has revolutionized the handling of non-conformances in their products, reducing resolution time from days to mere hours. She highlights the software's ability to initiate non-conformance processes directly and efficiently, linking all relevant data to the identified issue. Mikala emphasizes the ease with which users can trace raw materials and other factors contributing to the non-conformance, leading to a significant decrease in the time spent documenting and resolving such issues.
Accelerate any process on Unifize: Quotes, Formulas, Lot Release, Raw Material, Specs and Approvals
In a regulated environment, Unifize streamlines processes from raw materials to product releases. Jesse Kolstad highlights its flexible approval workflows, instant quotation transfers, and collaboration features, emphasizing how Unifize instills confidence in approvals and accelerates operations at Biovation Labs.
Centralizing master formula and reducing redundancies with Unifize
In this video, Mikala explains the benefits of using Unifize to centralize the master formula and reduce redundancies. She discusses how the platform has streamlined their formulation processes, improved accuracy, and reduced errors. Mikala highlights how this centralization has led to better resource management and efficiency in their operations, emphasizing the role of Unifize in enhancing productivity and reducing waste.
How Unifize improved our Non-conformances closure time by 75% within the first month
Within just a month of deploying Unifize, The Will-Burt Company slashed non-conformances closure times by an impressive 75%, as Tedd Carr attests. Previously languishing non-conformances averaging 4 to 5 weeks for resolution are now dealt with in a mere 7.2 days. This remarkable improvement in efficiency extends to customer complaints as well, with closure times cut by 60%, signaling a swift and responsive quality management system that's set to evolve further.
Quantifying things that were previously deemed impossible
In this video, Seth Bozman from Efco shares his transformative experience with Unifize, emphasizing its critical role in revolutionizing how they track and manage work orders, particularly in quantifying costs of specials and parts in a manner previously unachievable. He highlights Unifize's impact on making their process more efficient, allowing for a significant increase in productivity by enabling a more precise cost analysis and facilitating an enhanced focus on floor operations. Seth's testimony showcases the power of Unifize in streamlining operations, improving data accuracy, and supporting proactive decision-making at Efco.
Understanding trends by connecting data on Unifize
Jesse Kolstad accentuates Unifize's prowess in connecting data to discern trends. With robust data integration and analytical capabilities, Unifize offers valuable insights into operational trends, paving the way for data-driven decisions at Biovation Labs.
Accelerating feedback loops by creating transparency using Unifize
Denis Machoka highlights the transformative power of transparency through Unifize, emphasizing clarity in responsibilities and priorities. He praises its capability to communicate seamlessly with a broad audience and values its mobile integration, enabling real-time updates without the need for multiple tools or email checks.
Why Slack and Teams can't replace a collaborative eQMS like Unifize
In this video, quality leaders from a popular nutraceutical manufacturer, Adaptive Health share their experience on using communication tools like Slack and Microsoft Teams to manage quality. They emphasise on the fact that these tools disconnect the collaboration from the data, leading to greater redundancies affecting their product launch process. They also share their experience on using Unifize to manage their quality processes end-to-end, and how it improved their collaboration and data management tremendously not just within their organisation, but across their partner organisations as well. Watch this video to know more about why Slack and Teams cannot replace a powerful collaborative eQMS solution like Unifize.

Experience the benefits of Unifize

4x Faster time-to-market

Map Unifize to your processes and streamline workflows, process automation, and prioritization

70% Fewer meetings

Less meetings with in-app collaboration, real-time updates, and decision logs

10x Speed to compliance

Unifize accelerates compliance, delivering 10x faster regulatory approval for medical devices

View More Case Studies
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Here’s how Biovation Labs reduced testing costs from $146K to $65K in two months

Learn how and why Biovation Labs, an FDA regulated nutraceutical manufacturer based in Salt Lake City, took the decision to transition from MasterControl to Unifize for their product lifecycle (PLM) and quality management (QMS) processes.

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Here’s how Harmonic Bionics slashed time to market by 80%

Clarissa Archer shares her experience integrating Unifize into Harmonic Bionics, underscoring its value in streamlining change control, facilitating communication, and ensuring robust documentation for regulatory compliance in the medical device sector.

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Will-Burt's game changing boost to quality process cycle times

Learn how The Will-Burt Company was able to implement and adopt a new quality management system across 8 collaborating teams in less than a day and streamline internal / supplier non-conformances, customer complaints (VOCs), internal / supplier audits, 8D reporting, corrective actions and preventive actions.