00:00 - 00:23
Yeah, Hello. My name is Ted Carr. I'm director of Quality here at the Will-Burt Company. I've been here for 40 years now. We're a company of about 350 people, and my responsibilities are are for quality in both quality assurance and quality control. And one thing I've learned is the boundaries of quality, they go well beyond the quality department.

00:23 - 00:38
They involve all the functional groups such as Human Resources, Sales, Engineering, Purchasing, Receiving, Manufacturing, Maintenance, Shipping and Customer Service. The Will-Burt Company is an employee owned company.

00:38 - 01:11
We design and manufacture and provide proprietary product and services for communications and lighting, emergency first responders to the warfare fighters to payload elevation solutions. We also provide, manufacturing services for original equipment manufacturers in the light, medium sheet metal fabrication, including value added services such as powder coating and assembly process. We're also proud to add that the Will-Burt Company recently celebrated 100 years of business

01:11 - 01:25
Our customer base is really spread out. We do a lot of commercial construction, military, a lot of aerospace work, and with all these different customers, they all have their own set of requirements and expectations.

01:25 - 01:38
There's just a lot of diversity and there are a lot of, a lot of mixed requirements. It really makes it challenging from a quality standpoint to try to address all those variables in the quality world.