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In this video, Dave Anderson, Quality Assurance Manager at Efco with 20 years of tenure, shares his journey from the shop floor to senior supervisory roles before stepping into quality assurance. With a passion for continuous improvement and an improvement-minded approach, Dave emphasizes the importance of striving for perfection in quality management. His experience highlights the value of shop floor knowledge in identifying root causes and implementing sustainable solutions, underscoring the significant impact of hands-on experience in quality roles.

00:00 - 00:11
I'm Dave Anderson. I'm quality assurance manager here at Efco, and I've been with the company for 20 years and I've been quality assurance manager for the last three.



00:11 - 00:38
So came from shop floor supervisor to senior supervisor roles in production into this I've only been quality assurance manager. This is my first kick at it. And this will be year three I'm on right now. So I've always been in production supervision and senior supervision until February 2020, when I was promoted to this position.



00:38 - 00:44
Quality aspect, I've always been interested in those like just be an improvement minded was like I know we can be better.



00:44 - 00:50
We're not perfect, but let's get as close to perfect as we possibly can and just continue to strive for that.



00:50 - 01:07
The experience I've had, Yeah, like I said in my previous employer, there's steps to that, you know, I have the, know, RAM methodologies down everybody's throats. You just change your approach and, you know, work towards quicker, faster, sustainable solutions. That's what I enjoy about quality.



01:07 - 01:14
Someone from production knows I mean, they know of root causes. They know why things are happening.



01:14 - 01:32
Someone that comes into the quality world. I can't speak for them that's never had that shop floor experience or mentality on how to solve problems. I don't know how they would approach that other than having committees set up and just try to fix this. And might have no input for you.



01:32 - 01:38
Shop floor experience is very beneficial for quality role.

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