Seth Bozman discusses the pivotal challenges he faced at Efco before integrating Unifize into their workflow. Central to his testimony is the struggle with tracking and managing information, particularly the return of documents and data from the shop floor. Seth outlines how the Unifize platform provided a solution that streamlined communication, ensured document return, and enhanced overall efficiency. This video offers a candid look at the transformative effect of Unifize on Efco's operations, spotlighting the importance of digital solutions in modern manufacturing environments.

Transcript

00:00 - 00:03
A lot of it was not getting the information turned back in.

00:03 - 00:10
Everybody in the quality department knew how to write cards and all the supervisors knew what to do with them, but it was always just getting it back to us.

00:10 - 00:19
We would handwrite every remake card or rework card or and they would go down to the floor and then getting it back was always probably the thing that I had to deal with the most.

00:19 - 00:28
Just because keeping track of those rework hours and those dollars is completely dependent on this piece of paper that's floating around on the floor somewhere, right. And hopefully it gets turned back in. But there was no guarantee on it.

00:28 - 00:34
So then I had to start basically managing the Remake and Rework Log, which was a different Excel spreadsheet, right.

00:34 - 00:42
And I would send it out every week being like, Hey, we have 72 outstanding cards out there. Three of them are two months old, so we need to get those back stat.

00:42 - 00:47
And it was just kind of a relying on other, not necessarily people, but like three shifts.

00:47 - 00:57
The things get lost in translation a lot and getting that data back was always probably the thing that I dealt with the most, especially because it probably took three out of the five workdays inputting all that data.

00:57 - 01:03
So then when you're waiting to get it back, you're like, Man, this is just going to stack up and I'm going to get a heap of it one day. And that would happen.

01:03 - 01:10
And I bet we had, Excel spreadsheets alone, I bet I have 15 that I would use every week. Then I would just funnel through because department metrics, people want their own, right?

01:10 - 01:15
So it's like play your how many players get rejected. That's just one department, right? And there's 30 in the plant.

01:15 - 01:27
So keeping track of department metrics, doing everything in a different database, doing everything kind of just I have two screens, right, and going back and forth, trying to keep everything straight, get everything sent out.

01:27 - 01:42
I think we always did it on Wednesdays, but it was always a task, I guess you could say, to get time crunch Monday, Tuesday, Wednesday. You get it out on Wednesday. And then Thursday and Friday, I have nothing, right? So it's like super busy. And then Friday and Saturday or Thursday and Friday, I don't have a whole lot of things going on. It's like, where's all this stuff?

01:42 - 01:45
I can get this in now, but it was always kind of a jumbled thing.

01:45 - 01:54
I mean, we have four different kinds of tickets and a special or a standard and like there's a bunch of different ways that we filter out that information to go towards the floor.

01:54 - 02:10
And I'd say that that was our priority number one, just making sure that you can load all of our parts and that we could be able to pull data when we needed to and that it would be like live updated and it would keep track of those things without us, fat-fingering something and deleting something on accident and then all of a sudden gone forever and that doesn't happen. So that's nice.

The core problem Seth was facing at Efco

03:16

Using Unifize to track Non-Conformances and Deviations

01:21

Why can't Slack replace a collaborative eQMS

04:27

Near instant implementation and adoption of Unifize

00:56

What happens when QA people develop software

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Transcript

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

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