Content Library

Jesse Kolstad praises the exceptional responsiveness of the Unifize support team, noting a record response time of just 12 minutes. He highlights the platform’s collaborative features, enabling real-time changes with his team and support. This partnership-driven approach underscores Unifize’s dedication to customer success.

[00:00 - 00:14]
The next thing I want to work on with Unifize. And let me get into the aspect of the Unifize team. I've proved this point multiple times. I will @ their team in a conversation in the same collaboration just to prove how quickly they respond.



[00:14 - 00:29]
And I think the longest I've seen has been 12 minutes. I will have somebody from the Unifize team collaborating with me if I need to change a report, If I need to move a checklist around, I can make these real time changes, not just with my team, but with the Unifize team. And they're truly a partner in helping that.



[00:29 - 00:45]
And I wanted to state that point because I've experienced with competitive products QMSes, they do their go live and then they go away and that's that. And I'm experience some of those headaches now with some systems I use.

Unifize's lightning fast customer support

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How Unifize improved our Non-conformances closure time by 75% within the first month
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Why Slack and Teams can't replace a collaborative eQMS like Unifize
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What attracted us the most about Unifize
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The problems Tedd faced with managing multiple quality systems
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Quality
IT
Nutritional Supplements
Food Processing
Pharmaceutical
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Customers

Denis's experience with Unifize: Revolutionizing quality assurance systems

Quality expert Denis details his transformative journey with Unifize. He praises its efficient design, user-centric approach, and the system's ability to streamline data handling and accelerate time to market.

Customers

Harmonic Bionics and Unifize: A seamless transition to regulatory compliance

Clarissa Archer shares her experience integrating Unifize into Harmonic Bionics, underscoring its value in streamlining change control, facilitating communication, and ensuring robust documentation for regulatory compliance in the medical device sector.

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Customers

Engineering efficiency with Unifize: Michael Hogan's insights from Harmonic Bionics

Mechanical Engineer Michael Hogan elaborates on how the integration of Unifize at Harmonic Bionics has streamlined his engineering processes, promoting transparency and rapid turnaround in the medical device domain.

Customers

Here’s how Biovation Labs reduced testing costs from $146K to $65K in two months

Learn how and why Biovation Labs, an FDA regulated nutraceutical manufacturer based in Salt Lake City, took the decision to transition from MasterControl to Unifize for their product lifecycle (PLM) and quality management (QMS) processes.

A quote from Tedd Carr
Customers

How a quality veteran from boosted issue closure time by 75% within the first month

Tedd Carr from The Will-Burt Company discusses overcoming their diverse and complex quality challenges across various sectors with Unifize. By consolidating five systems into one, they achieved clear accountability and reduced issue closure from months to days, demonstrating significant efficiency gains and faster decision-making in their quality processes.

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