Risk Management made easier on Unifize
Clarissa explains the criticality of risk management in the medical device sector, emphasizing patient safety. With Unifize, they've streamlined risk management, integrating their documentation and analysis seamlessly. The platform facilitates creating input-output matrices, linking design choices directly to user needs and demonstrating the impact on safety, thus simplifying compliance and ensuring a clear path to safe, effective medical solutions.
Transcript

[00:00 - 00:06]
As a senior quality engineer and in general, one of the most important things for quality is risk management, especially in the medical device space.



[00:07 - 00:14]
So you really have to focus on, how can this product go wrong and how we're going to make sure that it's safe for the patient.



[00:14 - 00:21]
You know, and that's the most important thing. You can have these innovators and create these beautiful, wonderful devices.



[00:21 - 00:45]
If there's an error or if something happens with it and you have somebody, you know, God forbid, die or something terrible happened to them, you know, you really need to think about how we're going to protect the patient because that's why we all got into medical device, right? You want to make the world better for people. You want to make things that are going to make people's lives better. And one of the ways to do that is through risk management.



[00:50 - 01:31]
Very basic level, you have a device and you look at every specification you have your user needs, right? Why did you make the device the way it is? You know, how is this going to help the user, How is it going to help the patient? And you take those user needs and you break them down into requirements and further into specifications the best way that I have to explain that is, for example, you know, yes, you want something to be able to be easily disconnected, right? There's lots of ways of doing that. You could have something that screws down to hold it together and then you unscrewing it, removes it. But for example, in surgery, a surgeon doesn't want to do that.



[01:31 - 01:46]
You know, the product development side, you get to say, oh, how about a button? Or how about a switch, a clip on and off and, you know, it can be really easy to get overwhelmed by all these possibilities of solutions for a single requirement or a single user need.



[01:47 - 02:15]
And that's where risk measurements or risk controls can help you, Yeah, it might be great to have this button or switch or whatever, be able to solve this problem. But is that solution going to cause more problems how are you going to be able to control those risks down? I have the FMEA in my head, but you know, you have your user need, your requirement, your specification, which is usually something that you want to be able to measure.



[02:15 - 02:37]
And so then from there, you know, you look at your hazards, hazardous situations and your harms. So, you know, making sure that you're designing it right. If we're talking about DFM or design FMEA and so you say, okay, so we have this this saw blade slot, for example, it has to be a certain width and height.



[02:37 - 03:03]
What happens if you designed it wrong, If it's not the correct, You know what are ways can that affect the patient. So, in this example of surgery, you know, you might have difficulty being able to make the cuts you need to with those blades. You might have difficulty being able to get the exact angles you need. And okay, so now you have your hazardous situation, your hazard.



[03:03 - 03:12]
What about your harm? You know, what we really care about and what the FDA and these other regulatory bodies care about is how that affects the patient.



[03:12 - 03:41]
If you're not able to do what you need to do, what are the issues with the patient? Is it going to be a delay in treatment? Is it going to be pain or they're going to have issues with their quality of life in the future? all of the different harms that could happen to a person because of this one feature right. And so once you have that, you also need to connect to, you know, you're required by law to control all of those risks down to as far as possible.



[03:41 - 03:47]
You know, you need to do tolerance stacks, any kind of verification and validation.



[03:47 - 04:14]
So you have to have various types of tests, you know, where tests, user validation, other verification activities to make sure that what you've designed is correct. And based on that, you can make an educated decision in order to bring your occurrence level down. I forgot to mention risk, you know, on the basis part is defined as occurrence times severity, and that's how you get your risk number.



[04:14 - 04:27]
And so, for example, one of your harms might be a mild annoyance to the patient, but if it's going to happen every time, then you really need to figure out a way to control that down and reduce the risk.



[04:27 - 04:37]
That's primarily kind of the basis of risk control is trying to reduce the occurrence by doing all of your due diligence to be able to make something that's safe and effective for the patient.



[04:37 - 04:50]
So through using Unifize, we are able to define our risk, our risk definitions and maintain all of our documentation and our specifications there.



[04:50 - 05:31]
And so in some places you can store your risk documentation and your risk analysis. You know, as a document process and keep that separate. But if you want to go further, you know, you can make your own input output matrix matrices through Unifize. You know, you can have a process where you define each of these design choices and specifications, connect them to your user needs, and then you're able to show the outputs of those, you know, which is really important to be able to see, you know, what's the problem you're trying to fix the user need and your requirement and how you are creating what you are creating to fix that.



[05:31 - 05:33]
And so you're able to track that in Unifize,

Unifize Results

10x
Speed to compliance
Unifize accelerates compliance, delivering 10x faster regulatory approval for medical devices
4x
Faster time-to-market
Map Unifize to your processes and streamline workflows, process automation
70%
Fewer meetings
Less meetings with in-app collaboration, real-time updates, and decision logs
Transcript

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

Related Case Study Videos

Managing retentions with Unifize
Jesse Kolstad underscores Unifize's role in effectively managing product retentions at Biovation Labs. The platform simplifies tracking, ensures adherence to retention policies, and enhances compliance, making retention management more streamlined and reliable.
Reducing lot release time down to minutes with Unifize
Jesse Kolstad highlights how Unifize has dramatically curtailed lot release times at Biovation Labs. By optimizing the process, Unifize ensures lot releases are executed efficiently, reducing times to mere minutes.
Accelerate any process on Unifize: Quotes, Formulas, Lot Release, Raw Material, Specs and Approvals
In a regulated environment, Unifize streamlines processes from raw materials to product releases. Jesse Kolstad highlights its flexible approval workflows, instant quotation transfers, and collaboration features, emphasizing how Unifize instills confidence in approvals and accelerates operations at Biovation Labs.
Reducing the time to resolve customer complaints on Unifize
Jesse Kolstad highlights how Unifize expedites the resolution of customer complaints. Offering tools for rapid issue identification and fostering team collaboration, Unifize streamlines the complaint resolution process, ensuring accountability and efficiency in addressing customer concerns.
How Denis builds a quality culture in MedTech companies
Denis Machoka, a Six Sigma black belt, highlights his transformative approach to Medtech companies. He shares insights on assessing an organization's current state and vision, the critical role of communication in building a quality culture, and the essential tools to foster knowledge and improvement.
Transitioning from an existing eQMS to Unifize
Highlighting the transition from a traditional eQMS to Unifize, Jesse Kolstad lauds the platform's flexibility and advanced capabilities. With its user-friendly interface and transformative features, Unifize has brought about significant operational improvements at Biovation Labs.
Moving away from CCPs to Preventative Controls with Unifize
Highlighting the shift to preventative controls, Jesse Kolstad values Unifize's visibility and supplier management. Unifize seamlessly aligns with food safety, optimizing supplier evaluations and quality control at Biovation Labs.
How to make facing FDA audits easy
Clarissa Archer talks about the daunting experience of preparing for audits, especially from rigorous bodies like the FDA. She stresses the importance of a robust documentation system, serving as a "source of truth" during these audits. With Unifize, they could effortlessly produce, present, and recall documentation, simplifying the audit process and instilling confidence in their decisions and actions.
How Unifize already had everything we were looking for
In their quest for a QMS that seamlessly aligns with their operations, The Will-Burt Company found Unifize's platform to be the perfect fit. Tedd Carr lauds its all-in-one capability, which encompassed core needs like internal audits, non-conformances, customer feedback, and corrective actions, eliminating the need for multiple modules. The flexibility to tailor the software to their specific processes and the inherent ease of use ensured Unifize stood out, satisfying their desire for a customizable and user-friendly system.
How Unifize's no-code configuration speeds up implementation
Clarissa Archer emphasizes the significance of adaptability in Harmonic Bionics' choice of a QMS. With Unifize, they could shape the software to their specific needs, bypassing the rigidity of traditional systems. The power to make direct adjustments without relying on external teams was a game-changer for them, speeding up processes significantly.
How Unifize speeds up change control
Jesse Kolstad emphasizes Unifize's prowess in managing change, navigating the challenges of either over-documentation or under-documentation in some companies. With features like versioning, Unifize ensures comprehensive tracking, offering unparalleled visibility and accountability in change management at Biovation Labs.
How Unifize links raw materials to lots, formulas and finished products
Jesse Kolstad highlights Unifize's capability to seamlessly link raw materials to lots, formulas, and finished products. Providing a comprehensive view of the production process, Unifize ensures unparalleled traceability and accountability, enhancing production oversight at Biovation Labs.
How we use Unifize as an engineering system of record
Michael delves into his daily tasks, emphasizing his continuous engagement with vital processes such as change orders and quality notifications. He reveals that Unifize constitutes a significant chunk of his workflow, attributing this to the platform's central role as the engineering document of record. Whether it's creating presentations for design reviews or other tasks, Unifize stands as the go-to platform for all engineering outputs.
Managing the product lifecycle and ensuring efficient traceability with Unifize
Jesse Kolstad underscores the imperative of traceability in regulated industries. Drawing from his experience at Biovation Labs, he illustrates how Unifize seamlessly interlinks finished products, ingredients, formulae, and even packaging artwork. The platform's collaborative nature fosters real-time discussions, merging processes that were once scattered across emails and calls into a unified and efficient workflow.
The problems Tedd faced with managing multiple quality systems
Mired in an archaic quality system since 1994, The Will-Burt Company grappled with a maze of spreadsheets and disjointed programs until Unifize revolutionized their process. Tedd Carr shares how their transition to Unifize's singular platform dissolved the cumbersome task of correlating data across five different systems, unveiling trends and accelerating efficiency in quality management.
How Unifize helps save time and get things done faster
In this video, Michael from Harmonic Bionics celebrates the transparency and coherence Unifize offers. He values the platform's ability to keep everyone synchronized, viewing the same documents and chat histories. This clear and shared understanding of processes, from part designs to quality notifications, not only fosters efficiency but also lets Michael concentrate more on his primary responsibilities, enhancing productivity.
About Harmonic Bionics- a robotics MedTech company in Austin, Texas
Harmonic Bionics, based in Austin, Texas, designs robots to assist in upper chest healing for patients with mobility challenges, especially those recovering from strokes. By facilitating limb movements, these robots aid in retraining neural connections. The company is FDA-registered and collaborates with the University of Texas for research.
Why Unifize’s unique approach to collaboration helped Harmonic Bionics
Denis Machoka discusses the unparalleled collaborative approach of Unifize, highlighting its ability to centralize and streamline conversations, reducing the traditional reliance on emails. He praises its efficiency in consolidating information and contrasts it with the inefficiencies of managing multiple systems in other platforms.
How to take the plunge on an eQMS- build consensus across the company
Denis Machoka shares Harmonic Bionics' collaborative approach to choosing an eQMS. The team collectively identified and categorized desired system attributes, ensuring the chosen system reflected the team's consensus. This method involved engaging with vendors that met their defined criteria.
How a configurable QMS helps engineers
Highlighting the practical challenges engineers face, Michael Hogan emphasizes the value of a tailored QMS. With Unifize, they had a system that catered precisely to their needs, without unnecessary overhead or constraints. The flexibility to mold the QMS to their unique processes proved invaluable, contrasting starkly with other restrictive systems they'd encountered.

Experience the benefits of Unifize

4x Faster time-to-market

Map Unifize to your processes and streamline workflows, process automation, and prioritization

70% Fewer meetings

Less meetings with in-app collaboration, real-time updates, and decision logs

10x Speed to compliance

Unifize accelerates compliance, delivering 10x faster regulatory approval for medical devices

View More Case Studies

Here’s how Biovation Labs reduced testing costs from $146K to $65K in two months

Learn how and why Biovation Labs, an FDA regulated nutraceutical manufacturer based in Salt Lake City, took the decision to transition from MasterControl to Unifize for their product lifecycle (PLM) and quality management (QMS) processes.

Here’s how Harmonic Bionics slashed time to market by 80%

Clarissa Archer shares her experience integrating Unifize into Harmonic Bionics, underscoring its value in streamlining change control, facilitating communication, and ensuring robust documentation for regulatory compliance in the medical device sector.

Will-Burt's game changing boost to quality process cycle times

Learn how The Will-Burt Company was able to implement and adopt a new quality management system across 8 collaborating teams in less than a day and streamline internal / supplier non-conformances, customer complaints (VOCs), internal / supplier audits, 8D reporting, corrective actions and preventive actions.