Content Library

Problems with managing quality using Excel and Word

The video outlines the inefficiencies and limitations encountered when managing quality systems through traditional tools like Excel and Word. The speaker describes the struggle with document control, lack of true automation, and the inability to effectively implement reminders or systematize processes for quality management. This approach proved unwieldy, manual-intensive, and required significant personnel oversight, posing challenges for a small company with limited quality assurance resources. The transition to Unifize is depicted as a crucial move to alleviate these burdens and enhance the quality management process.
Transcript

00:00 - 00:03
We were just using Excel. Excel for keeping track of everything.



00:03 - 00:16
Excel and Word files solved even basic things like document control with Microsoft Word are built to give you any level true documentation control is from the standard of ISO 9001.



00:16 - 00:36
There was no way for us to create a system that had any sort of reminders or automations built into it so that people could just kind of plug and play when learning how to to leverage that quality management system in their daily activities. When you're just plugging stuff into Excel, trying to figure out different macros to make things work better.



00:36 - 00:46
It was extremely unwieldy and very manually intensive, and it required a point person or team of quality assurance people always staying on top of everyone else.



00:46 - 00:56
And so for a small company that's very difficult because frequently you don't have a large quality assurance department being able to keep track and focus on supervising all the different aspects of your system.



00:56 - 01:04
You know, we're glad that we were able to find a system like Unifize because it takes a huge burden off that the active management part.

Document Management
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Transcript

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

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