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Dave Anderson discusses Unifize's resolution process, a critical component tied to the discussion board and quality action ticket system. This process addresses repetitive issues by allowing team members to refer to past resolutions, enabling off-shifts to act without waiting for engineer approvals. By documenting how problems were previously resolved, Unifize empowers supervisors with decision-making support and reduces the need for certain positions, such as the quality auditor on second shift. This growing library of resolutions enhances efficiency and problem-solving capabilities across shifts.

00:00 - 00:08
Now, another process that is tied to the discussion board and the quality action ticket is what we called resolution.



00:08 - 00:21
So if we come across a problem that we have repeat problems that come up, you know, say, a year or two or ten years down the road we're now able to go back look at that issue.



00:21 - 00:33
If it's in the resolution process, what was determined at that time, the off shifts don't have to wait for an engineer approval any more of this because, this is how we handled it, you know, back then. That's a big improvement for the off shifts.



00:33 - 01:07
And what that has opened the door up and to be able to have Unifize here as a QMS is we were able to take off quality auditor position off of second shift because there's more support for the supervisors in how to make a decision, how to address situations as the you know, the longer we have this, those resolutions are going to grow and we should be able to have a pretty sizable library of how to address issues as they arise in the future.

Handling resolutions for repeating issues

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Denis's experience with Unifize: Revolutionizing quality assurance systems

Quality expert Denis details his transformative journey with Unifize. He praises its efficient design, user-centric approach, and the system's ability to streamline data handling and accelerate time to market.

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Harmonic Bionics and Unifize: A seamless transition to regulatory compliance

Clarissa Archer shares her experience integrating Unifize into Harmonic Bionics, underscoring its value in streamlining change control, facilitating communication, and ensuring robust documentation for regulatory compliance in the medical device sector.

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Engineering efficiency with Unifize: Michael Hogan's insights from Harmonic Bionics

Mechanical Engineer Michael Hogan elaborates on how the integration of Unifize at Harmonic Bionics has streamlined his engineering processes, promoting transparency and rapid turnaround in the medical device domain.

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Here’s how Biovation Labs reduced testing costs from $146K to $65K in two months

Learn how and why Biovation Labs, an FDA regulated nutraceutical manufacturer based in Salt Lake City, took the decision to transition from MasterControl to Unifize for their product lifecycle (PLM) and quality management (QMS) processes.

A quote from Tedd Carr
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How a quality veteran from boosted issue closure time by 75% within the first month

Tedd Carr from The Will-Burt Company discusses overcoming their diverse and complex quality challenges across various sectors with Unifize. By consolidating five systems into one, they achieved clear accountability and reduced issue closure from months to days, demonstrating significant efficiency gains and faster decision-making in their quality processes.