Enabling Supplier Quality on Unifize
Clarissa shares her experiences with supplier quality management on Unifize, highlighting how the platform has revolutionized this aspect of her work. She discusses the challenges of dealing with non-conforming parts from various suppliers and illustrates how Unifize aids in documenting and analyzing these issues. Through her narrative, Clarissa showcases Unifize's capability in identifying supplier performance trends, facilitating impactful discussions, and driving quality improvements, all contributing to enhanced manufacturing efficiency.
Transcript

[00:00 - 00:28]
When we had our paper system, you know, and we were getting parts in from different vendors. And if there were parts that were out of specification or that sort of thing, you know, being in the research space, kind of documenting it. And it was very tribal knowledge of, you know, oh, we just know that this vendor has difficulty with this, that or the other which tribal knowledge is pretty useless, especially when you have people leaving the company coming back to, you know, new people joining the company.



[00:28 - 01:03]
And a lot of that knowledge gets lost. So the ability, you know, we've seen in Unifize, you know, we've had vendors who we've been working with since the beginning and noticing that, oh, wait, you know, because of the trending, we're able to see they've actually have a terrible yield rate. Or every time they send us a lot of parts, we've noticed that, you know, 30% are out of spec or, you know, they're there's a specific type of part that's really critical to the robot that almost always comes in out of spec.



[01:03 - 01:26]
And we're always scrambling to try to fix that. And I think it's really easy to be reactive in that situation where you're like, okay, let me fix it. Let me contact the vendor and get them to send me another part and make sure that it's correct. And it's really easy to put out a fire and move on. But with Unifize, we've been able to see, Oh, hey, this is a pattern.



[01:26 - 01:54]
And being able to use that evidence to go to our vendor and say, Hey, this is what we need from you. You know, we need you know, this is what we need from you. We need you all to work on your yield, to work on your processes. And that has been able to allow us to work with our vendors and have the evidence to say, hey, we you know, we deserve we deserve parts that are made correctly.



[01:55 - 02:31]
And especially when you have a small company that doesn't have like the buying power of a large medical device company like Stryker or whatever, you know, it's really you have to be you have to advocate for yourself and Unifize is allowed us to abdicate for ourselves by showing them these trending non conformance is or these trending issues to be able to open up a SCAR (supplier corrective action) report really easily and say here's the history, here's why we need to work together to come to a solution or we're not going to be working together anymore.



[02:31 - 03:09]
And that's able to work on, you know, time is money. And so being able to build robots in a quick way with good parts, you know, that's able to allow us to have a higher yield on the manufacturing floor to build more parts in a more efficient way because we're able to show what we need. And if we need to go to a different vendor, we have the history to explain to maybe higher ups or other people who don't understand what's going on, why we need to have a change.



[03:09 - 03:19]
And Unifize just makes that so much more simple, because right at a click of a button, I can go instantly to what we're referring to and double check it and make sure we're compliant.

Unifize Results

10x
Speed to compliance
Unifize accelerates compliance, delivering 10x faster regulatory approval for medical devices
4x
Faster time-to-market
Map Unifize to your processes and streamline workflows, process automation
70%
Fewer meetings
Less meetings with in-app collaboration, real-time updates, and decision logs
Transcript

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

Related Case Study Videos

01:47
The problems Tedd faced with managing multiple quality systems
Mired in an archaic quality system since 1994, The Will-Burt Company grappled with a maze of spreadsheets and disjointed programs until Unifize revolutionized their process. Tedd Carr shares how their transition to Unifize's singular platform dissolved the cumbersome task of correlating data across five different systems, unveiling trends and accelerating efficiency in quality management.
00:34
How big is Applechem
Applechem's current size and plans for expansion are discussed, indicating the company's growth trajectory. With 18 employees and a facility of 18,000 square feet set to expand to 42,000 square feet, the video highlights Applechem's increasing capacity for R&D, manufacturing, and warehousing in response to business growth.
01:52
How Unifize helped us streamline Change Requests
Mikala shares her experience with streamlining change requests using Unifize. She talks about how the platform has simplified the process, improved tracking, and increased transparency. Mikala emphasizes the importance of efficient change management in maintaining product quality and compliance, and how Unifize has been instrumental in making these processes more manageable and effective.
01:25
Taking faster decisions on Non-Conformances with Unifize
Jesse Kolstad underscores the agility Unifize brings to decision-making on non-conformances at Biovation Labs. The platform fosters rapid issue identification and enhances collaboration for swift resolutions, ensuring effective and timely corrective actions.
01:31
How long did it take to get up and running with Unifize
Mikala discusses the quick, intuitive setup process of Unifize and contrasts it with the lengthy, complicated setups of other systems. She highlights the system's immediate usability and minimal onboarding requirement, emphasizing its efficiency and user-centric design. Mikala also touches upon the ease of integrating Unifize into their existing workflows, the smooth transition experienced by the team, and how the software's intuitiveness has enabled quick adoption and immediate improvement in their operational processes.
01:26
Making compliance a part of everyday workflow with Unifize
Wilson discusses how Unifize has seamlessly integrated compliance into daily workflows, transforming it from a cumbersome obligation to an effortless aspect of routine operations. This change has led to improved adherence to standards and regulations, with the speaker emphasizing the platform's role in making compliance natural and manageable.
00:45
Why Mikala uses Unifize for 80% of her work
Mikala shares her reliance on Unifize for a significant portion of her work, detailing how the platform supports 80% of her daily tasks. She discusses the diverse functionalities of Unifize that facilitate efficient management of quality processes, documentation, and compliance. Mikala emphasizes how Unifize enhances her productivity, ensures accuracy, and simplifies complex processes, making it an indispensable tool in her professional routine.
02:27
Establishing Accountability and taking faster decisions with Unifize
Tedd Carr expresses how Unifize transformed The Will-Burt Company's approach to quality management. The previous system, a chaotic mix of emails and ad-hoc methods, lacked clear ownership and accountability, leading to prolonged issue resolution times. With Unifize, they have consolidated five systems into one, establishing defined accountability and enabling rapid task completion—what once took weeks or months now concludes in days, significantly optimizing their operational efficiency.
00:43
How Erica uses Unifize on a daily basis at work
In this video, Erica details her daily use of Unifize in managing various quality assurance processes at her workplace. She explains how the platform aids in overseeing finished good releases, tracking sale keys, and maintaining standard operating procedures. Erica highlights the convenience of storing and accessing artwork on Unifize, emphasizing the platform's efficiency in managing document revisions. She notes that while managing revisions was challenging with other systems, Unifize simplifies this process, making it more manageable and less time-consuming. This video showcases Unifize's effectiveness in streamlining complex quality control tasks, underscoring its value in a professional setting.
01:28
Importance of collaboration between Product Development and Quality
Natalie emphasizes the crucial importance of collaboration between product development and quality teams in this insightful video. She discusses how Unifize has facilitated this collaboration, particularly in the ingredient review process and creation of master formulas. Natalie highlights how Unifize has brought about greater accountability, compliance, and efficiency in ensuring that the desired product formulations are accurately created and maintained.
01:26
What would happen in the absence of a collaborative eQMS like Unifize
In this video, Natalie discusses the potential consequences of not having a collaborative eQMS like Unifize in place. She emphasizes the crucial role Unifize plays in maintaining efficient and compliant operations. Natalie points out how the absence of such a system would lead to disorganization, inefficiency, and potential non-compliance issues, highlighting the importance of a centralized and integrated platform for managing quality in a regulated environment.
03:22
Managing Product Lifecycle with Unifize
Delving into Harmonic Bionics' evolution, Michael Hogan speaks about the company's transformation from a small team of college students to a structured entity. As they scaled, the pressing need for robust documentation and product management became evident. The journey underscored the significance of an efficient QMS, ensuring streamlined operations and clarity in decision-making.
03:53
The ROI of Quality Management Systems
Jesse Kolstad delves into the significant ROI of quality management systems, underscoring efficiency gains and cost savings. Unifize emerges as a pivotal tool in optimizing the ROI of quality management, demonstrating tangible benefits at Biovation Labs.
01:48
How a configurable QMS helps engineers
Highlighting the practical challenges engineers face, Michael Hogan emphasizes the value of a tailored QMS. With Unifize, they had a system that catered precisely to their needs, without unnecessary overhead or constraints. The flexibility to mold the QMS to their unique processes proved invaluable, contrasting starkly with other restrictive systems they'd encountered.
01:30
How important is having a single system for everyone to collaborate on all things quality
In this video, Erica expresses her enthusiasm for the collaborative aspect of Unifize, emphasizing its effectiveness in facilitating smooth teamwork without overlapping efforts. She appreciates the platform's ability to connect various departments, including their contract manufacturer, which she frequently mentions in relation to finished good lots. Erica highlights how Unifize streamlines communication, particularly with the contract manufacturer, offering a quicker and more efficient alternative to email or other methods. She notes that other departments also find value in Unifize for accessing files and information. Erica acknowledges some challenges in getting everyone to adapt to a new system but is optimistic about the ongoing efforts of the quality team to improve collaboration across teams. She believes that embracing Unifize will greatly enhance overall efficiency and productivity within the company. This video showcases Unifize's role in promoting effective inter-departmental collaboration and communication.
01:54
Trends in New Product Development
Wilson explores current trends in new product development within the cosmetics industry, focusing on sustainability, consumer-driven customization, and technological innovations. These trends underscore the industry's shift towards more eco-friendly practices and personalized consumer experiences.
01:49
Why Slack is not the best system for managing quality
In this detailed video, Erica delves into the unique messaging and document management features of Unifize. She explains how Unifize facilitates specific conversation threads, such as for finished goods, artwork, or ingredients, allowing immediate access to relevant documents within these discussions. Erica contrasts this with Slack, where uploading and sharing documents is more cumbersome and lacks the context provided by Unifize's integrated system. She emphasizes how Unifize's layout enables users to quickly view dialogues and understand ongoing issues without extensive explanations. Additionally, Erica highlights Unifize's ability to hold users accountable and convey urgency in tasks, a feature she finds lacking in Slack. This video effectively showcases how Unifize streamlines communication and document management, enhancing productivity and clarity in workplace collaborations.
01:02
What are the compliance standards followed at Adaptive Health
In this video, Mikala outlines the compliance standards followed at Adaptive Health. She delves into the various regulatory requirements they adhere to and how maintaining these standards is critical for their operations. Mikala explains how Unifize plays a vital role in ensuring compliance, managing documentation, and streamlining processes to meet these rigorous standards effectively.
02:38
How Unifize makes audits easier
Jesse Kolstad highlights the revolutionary change Unifize brought to Biovation Labs' internal audit process. The platform facilitates direct capture and storage of visual evidence like photos, ensuring context and clarity. Drawing a contrast with past practices of manual note-taking and subsequent transcription, Jesse appreciates Unifize's real-time documentation that eliminates back-and-forth and enhances audit efficiency.
00:48
How Unifize links raw materials to lots, formulas and finished products
Jesse Kolstad highlights Unifize's capability to seamlessly link raw materials to lots, formulas, and finished products. Providing a comprehensive view of the production process, Unifize ensures unparalleled traceability and accountability, enhancing production oversight at Biovation Labs.

Experience the benefits of Unifize

4x Faster time-to-market

Map Unifize to your processes and streamline workflows, process automation, and prioritization

70% Fewer meetings

Less meetings with in-app collaboration, real-time updates, and decision logs

10x Speed to compliance

Unifize accelerates compliance, delivering 10x faster regulatory approval for medical devices

View More Case Studies
Video icon

Here’s how Biovation Labs reduced testing costs from $146K to $65K in two months

Learn how and why Biovation Labs, an FDA regulated nutraceutical manufacturer based in Salt Lake City, took the decision to transition from MasterControl to Unifize for their product lifecycle (PLM) and quality management (QMS) processes.

Video icon

Here’s how Harmonic Bionics slashed time to market by 80%

Clarissa Archer shares her experience integrating Unifize into Harmonic Bionics, underscoring its value in streamlining change control, facilitating communication, and ensuring robust documentation for regulatory compliance in the medical device sector.

Video icon

Will-Burt's game changing boost to quality process cycle times

Learn how The Will-Burt Company was able to implement and adopt a new quality management system across 8 collaborating teams in less than a day and streamline internal / supplier non-conformances, customer complaints (VOCs), internal / supplier audits, 8D reporting, corrective actions and preventive actions.