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In this video, Erica recounts a specific incident where a wrong revision of artwork was used, demonstrating how she utilized Unifize to manage the situation effectively. She was tasked with investigating the error, which involved gathering information and creating a non-conformance report in Unifize. Erica describes the ease of initiating this process in Unifize, starting from the affected finished good lot. She mentions that the error was traced back to their supply team and emphasizes the importance of thorough documentation in Unifize for tracking such incidents. Additionally, she highlights Unifize's capability to link specific incidents to affected products and its utility in generating reports. This allows for an efficient overview of non-conformances related to finished goods. Erica's experience showcases how Unifize streamlines the process of handling, documenting, and analyzing quality issues, enhancing organizational efficiency and accountability.

00:00 - 00:08
So if something takes place, Like, for example, there was a situation where a wrong revision was utilized for our artwork we had one revision that was current and another revision was used.



00:08 - 00:16
So we had to find out what happened, what caused this. I was responsible for contacting the person to find out.



00:16 - 00:23
Just gather all the information in terms of what actually what happened and creating the non conformance in Unifize is very simple just, just making sure everything is documented.



00:28 - 00:33
I initiated it in Unifize from the finished good lot and then because it wasn't necessarily something that was our responsible we didn't do it the the other our contract manufacturers someone from their team had to actually complete everything.



00:44 - 00:49
Yes. They had to do their on their part. They had to do the investigation and that.



00:49 - 00:52
So it was found out it was, it was an error from our supply team.



00:52 - 00:59
With Unifize, just making sure everything is documented, that that's one of the main things and then finding out what was affected.



00:59 - 01:05
So there was a particular finish good lot that was affected so we linked the finished good lot to that as well.



01:05 - 01:12
Say, for example, we wanted to write a report to see how many non-conformances that we had on our finished good lot, we simply run that report and do that And look that up.

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A quote from Tedd Carr
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