In this video, Erica recounts a specific incident where a wrong revision of artwork was used, demonstrating how she utilized Unifize to manage the situation effectively. She was tasked with investigating the error, which involved gathering information and creating a non-conformance report in Unifize. Erica describes the ease of initiating this process in Unifize, starting from the affected finished good lot. She mentions that the error was traced back to their supply team and emphasizes the importance of thorough documentation in Unifize for tracking such incidents. Additionally, she highlights Unifize's capability to link specific incidents to affected products and its utility in generating reports. This allows for an efficient overview of non-conformances related to finished goods. Erica's experience showcases how Unifize streamlines the process of handling, documenting, and analyzing quality issues, enhancing organizational efficiency and accountability.

Transcript

00:00 - 00:08
So if something takes place, Like, for example, there was a situation where a wrong revision was utilized for our artwork we had one revision that was current and another revision was used.

00:08 - 00:16
So we had to find out what happened, what caused this. I was responsible for contacting the person to find out.

00:16 - 00:23
Just gather all the information in terms of what actually what happened and creating the non conformance in Unifize is very simple just, just making sure everything is documented.

00:28 - 00:33
I initiated it in Unifize from the finished good lot and then because it wasn't necessarily something that was our responsible we didn't do it the the other our contract manufacturers someone from their team had to actually complete everything.

00:44 - 00:49
Yes. They had to do their on their part. They had to do the investigation and that.

00:49 - 00:52
So it was found out it was, it was an error from our supply team.

00:52 - 00:59
With Unifize, just making sure everything is documented, that that's one of the main things and then finding out what was affected.

00:59 - 01:05
So there was a particular finish good lot that was affected so we linked the finished good lot to that as well.

01:05 - 01:12
Say, for example, we wanted to write a report to see how many non-conformances that we had on our finished good lot, we simply run that report and do that And look that up.

Dealing with non-conformances made simple with Unifize

02:39

Why Unifize's approach to collaboration is transformational

03:16

Using Unifize to track Non-Conformances and Deviations

00:24

Unifize - a validated QMS software

01:18

Getting better visibility using Unifize Dashboards

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Transcript

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

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