Why can't Slack replace a collaborative eQMS
Natalie addresses why communication platforms like Slack cannot replace a collaborative eQMS like Unifize. She points out the challenges and errors that would arise from relying solely on informal communication channels for quality management. Natalie stresses the importance of a dedicated eQMS for proper documentation, tracking, and compliance, highlighting Unifize's capabilities in meeting these specialized needs effectively.
Transcript

00:00 - 00:12
I can't even imagine the errors that would be made from conversations in Slack. There's too many one off conversations that there's no document. You're not documenting things in a quality management system.



00:12 - 00:17
And I don't think we would ever be able to launch a product if Slack was used.



00:17 - 00:30
you know, in Slack is more of “yo, hey, you're not saying can you please request a new and updated spec and CoA from this supplier” or, you know, in this ingredient ticket.



00:30 - 00:41
The person is at it or, you know, notified of that request and they will let you know when it's completed. Slack, you have no way of tracking what's happening.



00:41 - 00:54
And I would never use Slack for anything besides a quick conversation, a question about an ingredient that it would create chaos.



00:54 - 00:57
Well because also some people don't use Slack.



00:57 - 01:14
So you would be saying you could send a million messages about a topic and they could never respond. Where in Unifize, if you @ somebody, they're notified via email. So it's shown in the quality management system as well as email record.



01:14 - 01:17
It just helps with accountability.

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Transcript

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

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