In this video, quality leaders from a popular nutraceutical manufacturer, Adaptive Health share their experience on using communication tools like Slack and Microsoft Teams to manage quality. They emphasise on the fact that these tools disconnect the collaboration from the data, leading to greater redundancies affecting their product launch process. They also share their experience on using Unifize to manage their quality processes end-to-end, and how it improved their collaboration and data management tremendously not just within their organisation, but across their partner organisations as well. Watch this video to know more about why Slack and Teams cannot replace a powerful collaborative eQMS solution like Unifize.

Transcript

00:00 - 00:04
When you use Slack and Teams, it separates the collaborative portion from the data.

00:04 - 00:10
And it also doesn't afford you to have all of the linkages that Unifize lets you.

00:10 - 00:16
I can't even imagine the errors that would be made from conversations in Slack.

00:16 - 00:22
There's too many one off conversations that you're not documenting things in a quality management system.

00:22 - 00:33
So Slack and Teams I would view as solely a communication tool to discuss items similar to email. Right. Except it's just more informal shorthand.

00:33 - 00:37
Slack, you have no way of tracking what's happening.

00:37 - 00:47
Where in Unifize, if you @ somebody, they're notified via email. So it's shown in the quality management system as well as email record.

00:47 - 00:58
It just helps with accountability. The person is actually held accountable. You know, it's more of making sure that whatever request you're asking or whatever needs to be done is done.

00:58 - 01:06
Utilizing Slack, you do not have all the information right at your disposal. In Unifize, you do.

01:06 - 01:21
Where Unifize allows that collaborative space, but it also ties in all the data with it.

01:12 - 01:19
It's just like a great glimpse of what you need to see. So I don't have to use a lot of words.

01:19 - 01:32
You're not looking at your email or somewhere in Excel, Dropbox, SharePoint, whatever it may be, to find the information they're talking about via Slack, its there right next to you in the same window, the same frame when you're making these discussions.

01:32 - 01:52
And it links everything right to it. So if there's additional data you need to grab, it's still linked there. And again, in a moment's click, you can go from a Non-Conformance discussion all the way down to the raw material that was delivered from the supplier a lot and their test results and then you can see if there's like a dialog from other people. You can see that dialog as well.

01:52 - 02:03
In Slack, you may not be able to, you can add people into the conversation, but it just takes a little, you know, just sometimes it may get convoluted and things of that nature.

02:03 - 02:13
So with Slack, you could upload a word document but you can’t upload the finished good lot, which automatically will tie you to raw materials and the testing and the testing that the manufacturer did.

02:13 - 02:20
It all is like a domino effect in Unifize, which I would say the Slack and Teams is just stagnant documents.

02:20 - 02:23
You actually have to go find them individually one by one.

02:23 - 02:32
And I would never use Slack for anything besides a quick conversation, it would create chaos.

02:32 - 02:37
And I don't think we would ever be able to launch a product if Slack was used.

Why you can't use Slack and Teams to build life science products

03:54

How a quality leader at a nutraceutical manufacturer built a culture of continuous improvement using Unifize

00:56

What happens when QA people develop software

01:23

How we use Unifize as an engineering system of record

03:08

How was Efco handling Returned Goods process before versus after Unifize

No items found.

Unifize Results

10x
Speed to compliance

Unifize accelerates compliance, delivering 10x faster regulatory approval for medical devices

4x
Faster time-to-market

Map Unifize to your processes and streamline workflows, process automation

70%
Fewer meetings

Less meetings with in-app collaboration, real-time updates, and decision logs

Transcript

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

View More Case Studies

Denis's Experience with Unifize: Revolutionizing Quality Assurance Systems

Quality expert Denis details his transformative journey with Unifize. He praises its efficient design, user-centric approach, and the system's ability to streamline data handling and accelerate time to market.

View Case Study

Engineering Efficiency with Unifize: Michael Hogan's Insights from Harmonic Bionics

Mechanical Engineer Michael Hogan elaborates on how the integration of Unifize at Harmonic Bionics has streamlined his engineering processes, promoting transparency and rapid turnaround in the medical device domain.

View Case Study

Here’s how Biovation Labs reduced testing costs from $146K to $65K in two months

Learn how and why Biovation Labs, an FDA regulated nutraceutical manufacturer based in Salt Lake City, took the decision to transition from MasterControl to Unifize for their product lifecycle (PLM) and quality management (QMS) processes.

View Case Study

How a quality veteran from boosted issue closure time by 75% within the first month

Tedd Carr from The Will-Burt Company discusses overcoming their diverse and complex quality challenges across various sectors with Unifize. By consolidating five systems into one, they achieved clear accountability and reduced issue closure from months to days, demonstrating significant efficiency gains and faster decision-making in their quality processes.

View Case Study