Why Slack and Teams can't replace a collaborative eQMS like Unifize
In this video, quality leaders from a popular nutraceutical manufacturer, Adaptive Health share their experience on using communication tools like Slack and Microsoft Teams to manage quality. They emphasise on the fact that these tools disconnect the collaboration from the data, leading to greater redundancies affecting their product launch process. They also share their experience on using Unifize to manage their quality processes end-to-end, and how it improved their collaboration and data management tremendously not just within their organisation, but across their partner organisations as well. Watch this video to know more about why Slack and Teams cannot replace a powerful collaborative eQMS solution like Unifize.
Transcript

00:00 - 00:04
When you use Slack and Teams, it separates the collaborative portion from the data.



00:04 - 00:10
And it also doesn't afford you to have all of the linkages that Unifize lets you.



00:10 - 00:16
I can't even imagine the errors that would be made from conversations in Slack.



00:16 - 00:22
There's too many one off conversations that you're not documenting things in a quality management system.



00:22 - 00:33
So Slack and Teams I would view as solely a communication tool to discuss items similar to email. Right. Except it's just more informal shorthand.



00:33 - 00:37
Slack, you have no way of tracking what's happening.



00:37 - 00:47
Where in Unifize, if you @ somebody, they're notified via email. So it's shown in the quality management system as well as email record.



00:47 - 00:58
It just helps with accountability. The person is actually held accountable. You know, it's more of making sure that whatever request you're asking or whatever needs to be done is done.



00:58 - 01:06
Utilizing Slack, you do not have all the information right at your disposal. In Unifize, you do.



01:06 - 01:21
Where Unifize allows that collaborative space, but it also ties in all the data with it.



01:12 - 01:19
It's just like a great glimpse of what you need to see. So I don't have to use a lot of words.



01:19 - 01:32
You're not looking at your email or somewhere in Excel, Dropbox, SharePoint, whatever it may be, to find the information they're talking about via Slack, its there right next to you in the same window, the same frame when you're making these discussions.



01:32 - 01:52
And it links everything right to it. So if there's additional data you need to grab, it's still linked there. And again, in a moment's click, you can go from a Non-Conformance discussion all the way down to the raw material that was delivered from the supplier a lot and their test results and then you can see if there's like a dialog from other people. You can see that dialog as well.



01:52 - 02:03
In Slack, you may not be able to, you can add people into the conversation, but it just takes a little, you know, just sometimes it may get convoluted and things of that nature.



02:03 - 02:13
So with Slack, you could upload a word document but you can’t upload the finished good lot, which automatically will tie you to raw materials and the testing and the testing that the manufacturer did.



02:13 - 02:20
It all is like a domino effect in Unifize, which I would say the Slack and Teams is just stagnant documents.



02:20 - 02:23
You actually have to go find them individually one by one.



02:23 - 02:32
And I would never use Slack for anything besides a quick conversation, it would create chaos.



02:32 - 02:37
And I don't think we would ever be able to launch a product if Slack was used.

Unifize Results

10x
Speed to compliance
Unifize accelerates compliance, delivering 10x faster regulatory approval for medical devices
4x
Faster time-to-market
Map Unifize to your processes and streamline workflows, process automation
70%
Fewer meetings
Less meetings with in-app collaboration, real-time updates, and decision logs
Transcript

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

Related Case Study Videos

01:08
Moving away from CCPs to Preventative Controls with Unifize
Highlighting the shift to preventative controls, Jesse Kolstad values Unifize's visibility and supplier management. Unifize seamlessly aligns with food safety, optimizing supplier evaluations and quality control at Biovation Labs.
01:00
Why does Seth consider Unifize's Customer Support, urgent?
In this video, Seth highlights the exceptional customer support provided by Unifize, detailing his interactions with the team and their responsive, solution-oriented approach. He appreciates the platform’s ability to address urgent requests swiftly, enhancing Efco’s operational efficiency. Seth’s experience underscores Unifize’s commitment to customer satisfaction and its impact on streamlining workflows and resolving issues quickly.
01:11
Handling resolutions for repeating issues
Dave Anderson discusses Unifize's resolution process, a critical component tied to the discussion board and quality action ticket system. This process addresses repetitive issues by allowing team members to refer to past resolutions, enabling off-shifts to act without waiting for engineer approvals. By documenting how problems were previously resolved, Unifize empowers supervisors with decision-making support and reduces the need for certain positions, such as the quality auditor on second shift. This growing library of resolutions enhances efficiency and problem-solving capabilities across shifts.
01:26
Making compliance a part of everyday workflow with Unifize
Wilson discusses how Unifize has seamlessly integrated compliance into daily workflows, transforming it from a cumbersome obligation to an effortless aspect of routine operations. This change has led to improved adherence to standards and regulations, with the speaker emphasizing the platform's role in making compliance natural and manageable.
01:41
Understanding trends by connecting data on Unifize
Jesse Kolstad accentuates Unifize's prowess in connecting data to discern trends. With robust data integration and analytical capabilities, Unifize offers valuable insights into operational trends, paving the way for data-driven decisions at Biovation Labs.
02:28
Managing the product lifecycle and ensuring efficient traceability with Unifize
Jesse Kolstad underscores the imperative of traceability in regulated industries. Drawing from his experience at Biovation Labs, he illustrates how Unifize seamlessly interlinks finished products, ingredients, formulae, and even packaging artwork. The platform's collaborative nature fosters real-time discussions, merging processes that were once scattered across emails and calls into a unified and efficient workflow.
01:28
How I reduced Mock Recall time down to 18 minutes with Unifize
Jesse Kolstad dives deep into the world of Mock Recalls, often perceived as a compliance necessity and a cumbersome task. Highlighting the typical time constraints faced during certification audits, he recounts past experiences where meeting the set time frames was challenging. With Unifize, Jesse experienced a game-changing shift, significantly enhancing the efficiency and speed of the Mock Recall process.
02:10
About Mikala and her role at Adaptive Health
In this video, Mikala introduces herself and elaborates on her role at Adaptive Health. She discusses her responsibilities in overseeing quality management and compliance processes. Mikala explains how her role is crucial in ensuring product quality and adherence to regulatory standards, and she emphasizes the importance of using efficient tools like Unifize to maintain high standards in the dietary supplements market.
05:02
How Applechem approaches product development and commercialization
Applechem's approach to product development and commercialization is detailed, showcasing their emphasis on rigorous research, customer collaboration, and market analysis. The process underscores a strategic method to ensure that new products are both innovative and aligned with market needs.
01:24
What is the challenge with managing a QMS actively
In this video, Wilson delves into the challenges of actively managing a Quality Management System (QMS). They reveal how manual processes, over the years, made the QMS cumbersome, deterring the team from utilizing it fully for new product development and quality control. Highlighting a shift towards an electronic QMS to mitigate these issues, the speaker underscores the importance of a QMS in improving business operations, controlling quality output, and fostering continuous improvement, stressing that an efficient QMS is vital for operational success.
01:53
About Jesse Kolstad
Jesse Kolstad, the Director of Quality, Compliance, and Formulation at Biovation Labs, gives an intimate peek into his role and the company's operations. Located in Salt Lake City and part of the Wellful organization, Biovation Labs plays a pivotal role in manufacturing capsules and tablets. Jesse also highlights their collaboration with prominent industry giants, underscoring Biovation's significance in the dietary supplement sector.
01:43
How Unifize helped reduce our training time and costs
Jesse Kolstad discusses the transformative role Unifize played in Biovation Labs' training process. By establishing a cohesive link between SOPs, training modules, job roles, and employees, Unifize brought unparalleled structure. Jesse also introduces a novel approach of integrating QR codes on RFID badges, allowing for on-the-spot verification of an employee's training status. This innovative system streamlined compliance checks and significantly cut down on training costs.
01:55
How Unifize improved our Non-conformances closure time by 75% within the first month
Within just a month of deploying Unifize, The Will-Burt Company slashed non-conformances closure times by an impressive 75%, as Tedd Carr attests. Previously languishing non-conformances averaging 4 to 5 weeks for resolution are now dealt with in a mere 7.2 days. This remarkable improvement in efficiency extends to customer complaints as well, with closure times cut by 60%, signaling a swift and responsive quality management system that's set to evolve further.
02:27
How Unifize ensures everyone is trained on the right version of documents and SOPs
Jesse Kolstad sheds light on the intricacies of document control, a critical component across regulated industries. While debunking common myths, he underscores the importance of more than just maintaining master copies. With Unifize, the emphasis is on ensuring that everyone in the organization is well-trained and aligned with the most recent versions of documents and SOPs, guaranteeing compliance and efficiency.
01:07
How did you discover Unifize
Dave Anderson shares the journey of discovering Unifize through a diligent search for a quality management system that could transition Efco from traditional, paper-based processes to a more efficient, cloud-based solution. Starting with Google, they came across Software Advice, which recommended several QMS options, including Unifize and QT9. Dave highlights the clunky and outdated methods of record-keeping they wanted to move away from, leading them to prioritize cloud-based solutions. Ultimately, the choice was made for Unifize, largely due to its superior collaboration features over the competition.
01:10
Reducing lot release time down to minutes with Unifize
Jesse Kolstad highlights how Unifize has dramatically curtailed lot release times at Biovation Labs. By optimizing the process, Unifize ensures lot releases are executed efficiently, reducing times to mere minutes.
00:45
Fostering a culture of continuous improvement with Unifize
Mikala shares her experiences in fostering a culture of continuous improvement at her organization using Unifize. She details how the platform has been instrumental in promoting collaboration, streamlining processes, and encouraging proactive problem-solving. Mikala underscores the importance of Unifize in facilitating a more dynamic and responsive approach to quality management, which has been pivotal in driving continuous improvement and operational excellence.
04:23
Moving from MasterControl to Unifize
In this insightful video, Erica reflects on her transition from using MasterControl to adopting Unifize for quality management. She shares her journey of growth and adaptation with Unifize, highlighting its superior efficiency in document handling and management. Erica notes the stark contrast between the two systems, pointing out how Unifize simplifies document uploads and centralizes management with just a click. She also touches on the benefits of Unifize's collaborative capabilities, allowing seamless integration with external partners like contract manufacturers. Erica's narrative emphasizes Unifize's user-friendly interface and its effectiveness in streamlining quality control processes, which were previously cumbersome with traditional methods like email or Dropbox.
01:48
What does collaboration mean to Carol with Unifize
In this video, Carol Wilson from Efco delves into the essence of collaboration through Unifize, contrasting it with traditional communication methods like emails and phone calls. She highlights how Unifize's platform ensures critical information is instantly accessible, preventing delays and misunderstandings in her workflow. Carol appreciates the tool's ability to keep projects moving forward by ensuring that notifications and updates are prominently displayed to all relevant team members, making it impossible to overlook important tasks. Her experience underscores the efficiency and clarity Unifize brings to team collaboration.
01:24
How Unifize already had everything we were looking for
In their quest for a QMS that seamlessly aligns with their operations, The Will-Burt Company found Unifize's platform to be the perfect fit. Tedd Carr lauds its all-in-one capability, which encompassed core needs like internal audits, non-conformances, customer feedback, and corrective actions, eliminating the need for multiple modules. The flexibility to tailor the software to their specific processes and the inherent ease of use ensured Unifize stood out, satisfying their desire for a customizable and user-friendly system.

Experience the benefits of Unifize

4x Faster time-to-market

Map Unifize to your processes and streamline workflows, process automation, and prioritization

70% Fewer meetings

Less meetings with in-app collaboration, real-time updates, and decision logs

10x Speed to compliance

Unifize accelerates compliance, delivering 10x faster regulatory approval for medical devices

View More Case Studies
Video icon

Here’s how Biovation Labs reduced testing costs from $146K to $65K in two months

Learn how and why Biovation Labs, an FDA regulated nutraceutical manufacturer based in Salt Lake City, took the decision to transition from MasterControl to Unifize for their product lifecycle (PLM) and quality management (QMS) processes.

Video icon

Here’s how Harmonic Bionics slashed time to market by 80%

Clarissa Archer shares her experience integrating Unifize into Harmonic Bionics, underscoring its value in streamlining change control, facilitating communication, and ensuring robust documentation for regulatory compliance in the medical device sector.

Video icon

Will-Burt's game changing boost to quality process cycle times

Learn how The Will-Burt Company was able to implement and adopt a new quality management system across 8 collaborating teams in less than a day and streamline internal / supplier non-conformances, customer complaints (VOCs), internal / supplier audits, 8D reporting, corrective actions and preventive actions.