Why is Carol using Unifize now
In this video, Carol Wilson from Efco shares her transformative experience with Unifize, highlighting how it revolutionized their document management process. Facing a daunting challenge of retrieving ten-year-old certification documents for a government audit, Carol discusses the inefficiency of their previous system, where critical documents were buried in emails or physical files, leading to weeks of searching by multiple team members. She outlines how Unifize streamlined this process, allowing for easy access to documents through purchase orders, significantly reducing search time and improving efficiency for the entire team.
Transcript

00:00 - 00:13
The reason we are using Unifize now, We did get audited from a different government and we had to go back ten years to find the certs for the material that we shipped out.



00:13 - 00:20
I'm the only one that had it on the computer to find those certs or you had to go find it in the paper boxes.



00:20 - 00:22
We don't keep those after five years.



00:22 - 00:28
So it was back into my emails and I kept it by the supplier and that's how I could find them.



00:28 - 00:31
I said, That's a real problem.



00:31 - 00:37
When we were looking for the audit, it was six weeks and there's five people constantly.



00:37 - 00:43
And I mean, I spent probably eight, ten hour days digging through, finding everything.



00:43 - 00:45
You had to find the part number, you had to find the cert.



00:45 - 00:52
You had to find which part it made because you got to drill down to what we cut it into.



00:52 - 00:53
It makes several parts.



00:53 - 00:55
So what did you use it for?



00:55 - 00:59
If I wasn't here, yes, I can get into my emails. IT could.



00:59 - 01:07
But how it's sorted is all by supplier, so you have to know the supplier, you have to know the product, you have to know what you're looking for when you go find the source.



01:07 - 01:10
Because I keep all the conversations all the way through.



01:10 - 01:17
Unifize allowed me to move the certs to the PO, so now you're not have to find the supplier.



01:17 - 01:21
You're finding the PO with the material that came in on that PO.



01:21 - 01:27
So now you just eliminated going through all the conversations of the supplier folder.



01:27 - 01:36
Anyone that is allowed into Unifize can go into, type in the PO and there the certs are, so now they can find everything to that PO.

Unifize Results

10x
Speed to compliance
Unifize accelerates compliance, delivering 10x faster regulatory approval for medical devices
4x
Faster time-to-market
Map Unifize to your processes and streamline workflows, process automation
70%
Fewer meetings
Less meetings with in-app collaboration, real-time updates, and decision logs
Transcript

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

Related Case Study Videos

01:18
Getting better visibility using Unifize Dashboards
Clarissa enthusiastically discusses the advantages of Unifize Dashboards in improving visibility and workflow management. She describes how custom dashboards can alert specific teams about pending tasks, like change orders awaiting implementation. Clarissa appreciates the dashboards' ability to prioritize tasks and centralize information, highlighting their role in streamlining operations and fostering team collaboration.
01:54
Problems I faced with other eQMS that Unifize solved
Michael Hogan candidly shares his past frustrations with traditional QMS platforms. Recounting experiences where designs were sent into a seemingly endless void, only to receive feedback weeks later, he stresses the inefficiencies of such systems. For dynamic startups like Harmonic Bionics, where agility and promptness are paramount, a responsive and interactive QMS like Unifize became indispensable.
01:18
How we use Unifize to manage customer complaints
In this video, Erica outlines how her team efficiently manages customer complaints using Unifize. Complaints are logged and tracked, allowing for trend analysis and investigations into specific product lots when needed. While not all complaints lead to formal investigations, all instances are recorded for accountability. The process of entering complaints into the system is quick, generally taking less than 10 minutes. However, more complex cases requiring third-party involvement take longer. Erica emphasizes Unifize's role in keeping the complaint resolution process streamlined and organized, ensuring timely and effective handling of customer issues.
01:12
Onboarding and adopting Unifize
This video outlines the swift and efficient onboarding process to Unifize for managing corrective actions, risk assessments, and change control within their quality management system. Highlighting the collaborative effort with the Unifize team, the speaker details how they were able to upload historical data and fully implement these crucial aspects within just three to four weeks—a timeline significantly shorter than anticipated. This rapid deployment, compared to previous experiences with other systems, underscores Unifize's ease of adoption and its immediate impact on enhancing the company's quality management processes.
02:14
Time saved in streamlining communicaton
In this video, Seth Bozman delves into the significant time savings and efficiency gains Efco experienced by transitioning to Unifize. He vividly illustrates the cumbersome nature of their previous system for handling quality control documents and how Unifize simplified these processes. Seth’s narrative underscores the direct impact on productivity, from reducing the time it takes to write and manage remake cards to enhancing collaboration across departments. This transformation allowed Efco to not only save time but also improve accuracy and accountability in their operations.
01:10
What does Adaptive Health do
Natalie discusses the core activities of Adaptive Health, highlighting their focus on developing and marketing high-quality dietary supplements. She emphasizes the company's commitment to product safety and efficacy, and their adherence to stringent regulatory standards. Natalie also outlines how Adaptive Health differentiates itself in the market through innovative product development and a strong emphasis on quality control, which is significantly supported by using advanced tools like Unifize.
03:22
Managing Product Lifecycle with Unifize
Delving into Harmonic Bionics' evolution, Michael Hogan speaks about the company's transformation from a small team of college students to a structured entity. As they scaled, the pressing need for robust documentation and product management became evident. The journey underscored the significance of an efficient QMS, ensuring streamlined operations and clarity in decision-making.
01:32
Using dashboards on Unifize to make Management Review Meetings Easier
Denis Machoka underscores the significance of Unifize's dashboards in streamlining management reviews. Highlighting the need for quick access to high-risk data points, he appreciates the platform's ability to present crucial insights on-demand. Denis contrasts Unifize's efficiency with the traditional, tedious method of manually collating data, emphasizing the time savings.
02:38
Why Unifize makes post-market compliance a breeze
In this insightful video, Clarissa tackles the complexities of post-market compliance in risk management, focusing on the medical device sector. She emphasizes Unifize's pivotal role in effortlessly connecting customer complaints to corresponding solutions and risk assessments. Clarissa explains how this integration drastically cuts down the laborious task of complaint analysis, enabling proactive and efficient risk control updates, a feature she finds particularly advantageous.
02:54
What other eQMS are missing- Separating conversations from data
Denis Machoka pinpoints a critical shortfall in many eQMS: the division of conversations and data. He critiques the inefficiencies of navigating isolated data and scattered emails, championing Unifize's innovative fusion of both. By merging discussions with data, Unifize presents a unified, actionable view, streamlining decision-making and collaboration.
02:55
Using Unifize to simplify Approval processes
Clarissa explores the simplification of approval processes through Unifize in this engaging video. She narrates the challenges typically encountered in securing change order approvals and how Unifize's advanced features offer a solution. Clarissa is particularly impressed with the platform's flexibility in approval settings and its ability to integrate various processes and documents, which she credits for enhancing project management efficiency and decision-making clarity.
01:04
How the Unifize team helped build our customisations faster
In this engaging video, Erica offers a fresh perspective on Unifize's standout customer support. She praises the promptness of the team, often responding within an hour, sometimes even in 10 minutes, ensuring immediate assistance. Erica shares her initial experiences as a new user of Unifize, emphasizing the value of regular team meetings in her learning process. She is particularly impressed by the platform's ability to tailor features to specific needs, such as creating custom PDFs, and the team's proactive approach to fulfilling complex requests. Erica's account highlights Unifize's dedication to responsive and personalized support, making the user experience both seamless and adaptable.
01:20
Experience with UniPoint
Mikala provides an in-depth analysis of her journey with UniPoint, discussing its inefficiency and cumbersome operational process. She contrasts these experiences with the seamless, intuitive, and effective functionality of Unifize. This comparison effectively demonstrates Unifize's superiority in user experience, operational efficiency, and its ability to provide a more streamlined and effective approach to quality management processes.
02:42
Why you can't use Slack and Teams to build life science products
In this video, quality leaders from a popular nutraceutical manufacturer, Adaptive Health share their experience on using communication tools like Slack and Microsoft Teams to manage quality. They emphasise on the fact that these tools disconnect the collaboration from the data, leading to greater redundancies affecting their product launch process. They also share their experience on using Unifize to manage their quality processes end-to-end, and how it improved their collaboration and data management tremendously not just within their organisation, but across their partner organisations as well. Watch this video to know more about why Slack and Teams cannot replace a powerful collaborative eQMS solution like Unifize.
01:00
Why does Seth consider Unifize's Customer Support, urgent?
In this video, Seth highlights the exceptional customer support provided by Unifize, detailing his interactions with the team and their responsive, solution-oriented approach. He appreciates the platform’s ability to address urgent requests swiftly, enhancing Efco’s operational efficiency. Seth’s experience underscores Unifize’s commitment to customer satisfaction and its impact on streamlining workflows and resolving issues quickly.
01:07
How did you discover Unifize
Dave Anderson shares the journey of discovering Unifize through a diligent search for a quality management system that could transition Efco from traditional, paper-based processes to a more efficient, cloud-based solution. Starting with Google, they came across Software Advice, which recommended several QMS options, including Unifize and QT9. Dave highlights the clunky and outdated methods of record-keeping they wanted to move away from, leading them to prioritize cloud-based solutions. Ultimately, the choice was made for Unifize, largely due to its superior collaboration features over the competition.
02:48
What are the quality standards followed at Applechem
This video outlines the stringent quality standards Applechem adheres to in its product development process. Emphasizing compliance with global regulatory requirements and a commitment to safety and efficacy, it showcases the company's dedication to maintaining high-quality benchmarks in the cosmetics industry.
01:24
Why Unifize’s unique approach to collaboration helped Harmonic Bionics
Denis Machoka discusses the unparalleled collaborative approach of Unifize, highlighting its ability to centralize and streamline conversations, reducing the traditional reliance on emails. He praises its efficiency in consolidating information and contrasts it with the inefficiencies of managing multiple systems in other platforms.
02:36
Reducing redundancies and getting things done faster with Unifize
In this video, Wilson highlights how Unifize has transformed their approach to product quality and development processes. By integrating Unifize early in the R&D phase, they've significantly enhanced discussions around quality, compliance, and consumer trends. This centralization has streamlined workflows, reduced the need for excessive meetings, and facilitated better communication across departments. The platform's ability to serve as a single repository for all relevant information has led to a notable improvement in efficiency and quality of life for the team, demonstrating Unifize's impact on eliminating redundancies and speeding up project completion.
02:00
What made us switch from MasterControl to Unifize
In this comprehensive narrative, Mikala explores the decisive factors that led to the switch from MasterControl to Unifize. She discusses the limitations and challenges she faced with MasterControl, including its inefficiency and user-unfriendliness. Mikala then delves into the aspects of Unifize that prompted the change, such as its innovative approach, user-centric design, and efficiency, which have significantly improved their operational processes and overall workflow management.

Experience the benefits of Unifize

4x Faster time-to-market

Map Unifize to your processes and streamline workflows, process automation, and prioritization

70% Fewer meetings

Less meetings with in-app collaboration, real-time updates, and decision logs

10x Speed to compliance

Unifize accelerates compliance, delivering 10x faster regulatory approval for medical devices

View More Case Studies
Video icon

Here’s how Biovation Labs reduced testing costs from $146K to $65K in two months

Learn how and why Biovation Labs, an FDA regulated nutraceutical manufacturer based in Salt Lake City, took the decision to transition from MasterControl to Unifize for their product lifecycle (PLM) and quality management (QMS) processes.

Video icon

Here’s how Harmonic Bionics slashed time to market by 80%

Clarissa Archer shares her experience integrating Unifize into Harmonic Bionics, underscoring its value in streamlining change control, facilitating communication, and ensuring robust documentation for regulatory compliance in the medical device sector.

Video icon

Will-Burt's game changing boost to quality process cycle times

Learn how The Will-Burt Company was able to implement and adopt a new quality management system across 8 collaborating teams in less than a day and streamline internal / supplier non-conformances, customer complaints (VOCs), internal / supplier audits, 8D reporting, corrective actions and preventive actions.