What is the challenge with managing a QMS actively
In this video, Wilson delves into the challenges of actively managing a Quality Management System (QMS). They reveal how manual processes, over the years, made the QMS cumbersome, deterring the team from utilizing it fully for new product development and quality control. Highlighting a shift towards an electronic QMS to mitigate these issues, the speaker underscores the importance of a QMS in improving business operations, controlling quality output, and fostering continuous improvement, stressing that an efficient QMS is vital for operational success.
Transcript

00:00 - 00:10
Well, something that we have that's always been an issue for us has been the ability to stay on top of actively managing the quality management system.



00:10 - 00:44
I think I started looking at options for moving to electronic quality management system just a few years ago because I had realized over the past probably three years, 3-4 years that the amount of manual work required to operate the quality management system was becoming so onerous that the team was less likely to utilize the processes put into place, documentation put into place to move new product development or just basic quality control processes along.



00:44 - 01:06
We weren't leveraging our quality management system to its fullest potential to help improve how we do our day to day business operations. And that's the whole point of having a quality management system in the first place is to be able to identify, control, document, and then create improvements in how those core business practices affect the quality output of your product,



01:06 - 01:19
How that entire system works, and if the mechanics of how that quality management system operate are so difficult to work with in the first place, or so resource intensive, then it becomes a self-defeating prophecy.

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Transcript

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

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