About Erica and her role at Adaptive Health
In this comprehensive video, Erica Bennerman introduces herself as a Quality Assurance Specialist at Adaptive Health. She outlines her crucial role in ensuring that products meet customer expectations and adhere to stringent quality standards. Erica explains that Adaptive Health specializes in producing nutritional supplements, where her department focuses on scrutinizing product presentation, artwork, and ingredient compliance. She emphasizes the importance of meeting FDA and General Manufacturing Practices (GMP) standards and maintaining essential documentation for potential audits. Erica shares her professional journey, starting as an Executive Assistant and transitioning into quality assurance, highlighting Adaptive Health's supportive environment for growth and exploration. This video effectively presents Erica's commitment to quality and the rigorous processes at Adaptive Health to ensure superior product standards.
Transcript

00:00 - 00:12
My name is Erica Bennerman. I'm quality assurance specialist with Adaptive Health, and we're responsible for making sure that the product that goes to the customer meets their needs.



00:12 - 00:21
Well, with adaptive health, we actually produce and manufacture nutritional supplements and with that.



00:21 - 00:42
In the quality assurance department, we actually make sure that we're reviewing the products, making sure that everything is correct in terms of presentation, artwork, the actual product itself, in terms of the ingredients and reviewing, making sure it meets specific standards.



00:42 - 00:47
There are certain FDA standard standards that we need to abide by. General GMP standards as well, which is general manufacturing practices.



00:47 - 00:57
So with that, we actually have certain documents that we have to actually keep.



00:57 - 01:08
So we make sure that certain documents that we actually make sure that we keep in-house, that we may actually be audited by the FDA as well.



01:08 - 01:14
So for example, with the products that we manufacture through Biovation, On a day to day basis, there's certain products that are produced by our contract manufacturers and we actually go through a process of reviewing that.



01:14 - 01:50
There are certain quality standards that we need to actually make sure that is are met in terms of the actual presentation of the product, the product itself, making sure there's the correct product count, making sure that the actual artwork that we have approved is utilized for that particular product. Just the overall standard of the product, just making sure it meets the testing needs as well.



01:50 - 02:06
Well, with Adaptive Health, I started out with Adaptive Health, actually as executive assistant, so I'm actually somewhat new to quality assurance.



02:06 - 02:17
I've been in that department about two years, but with the company overall for about seven years. With Adaptive Health, they do give you opportunities for growth and, you know, kind of moving around and such. So I decided to kind of tag along, you know, take on the journey in terms of quality.

Unifize Results

10x
Speed to compliance
Unifize accelerates compliance, delivering 10x faster regulatory approval for medical devices
4x
Faster time-to-market
Map Unifize to your processes and streamline workflows, process automation
70%
Fewer meetings
Less meetings with in-app collaboration, real-time updates, and decision logs
Transcript

But what we've known from what I experience was, is we were able to get there with the system. We still there with the system. The system has what is needed to provide us what we're looking for, because every company, admittedly, is trying to get compliant. If we educate people, if we get people the education that they need and to get over the fear factor, I think 90% of those things can be resolved because most people will go to what they're most familiar with.What I worked with from a different company, but they're not willing to sit down and look at what the demographics are saying. People are into social media now. People are moving fast into fast paced world. But technologies are still antiquated. So there's a disconnect here, right? So while we're moving at a fast pace at home with dragging at work, so why can't we continue that speed while we at work?If your supplier has issues and you're not informed on time, you want to have an alternate supplier in place. If your suppliers are not qualified, you may not know that that needs to happen. And so when you have an integrated system that speaks to itself and is giving you all this data, you literally have the pulse of the organization in your hands as an executive at a money bound access.

Related Case Study Videos

02:10
Importance of Approvals
The video emphasizes the critical role of approvals in the operational workflow, showcasing how Unifize simplifies and speeds up the approval process. It highlights the platform's ability to streamline decision-making and ensure compliance, thereby enhancing overall efficiency and reducing time to market for new initiatives.
01:24
Why can't one use Excel or Pen & Paper to manage quality at a FDA regulated company
Natalie explains the inadequacy of using traditional methods like Excel or pen and paper for managing quality in an FDA-regulated company. She highlights the limitations of these methods in ensuring compliance, tracking changes, and maintaining data integrity. Natalie emphasizes the need for a more robust and specialized system like Unifize, which can handle the complexities and requirements of FDA regulations more effectively.
01:42
Why is Carol using Unifize now
In this video, Carol Wilson from Efco shares her transformative experience with Unifize, highlighting how it revolutionized their document management process. Facing a daunting challenge of retrieving ten-year-old certification documents for a government audit, Carol discusses the inefficiency of their previous system, where critical documents were buried in emails or physical files, leading to weeks of searching by multiple team members. She outlines how Unifize streamlined this process, allowing for easy access to documents through purchase orders, significantly reducing search time and improving efficiency for the entire team.
01:47
The problems Tedd faced with managing multiple quality systems
Mired in an archaic quality system since 1994, The Will-Burt Company grappled with a maze of spreadsheets and disjointed programs until Unifize revolutionized their process. Tedd Carr shares how their transition to Unifize's singular platform dissolved the cumbersome task of correlating data across five different systems, unveiling trends and accelerating efficiency in quality management.
03:13
How Unifize's collaboration empowers continuous improvement
Jesse Kolstad heralds Unifize's transformative impact on collaboration at Biovation Labs, empowering continuous improvement through open communication. By breaking down silos and fostering cross-functional collaboration, Unifize establishes real-time feedback loops, ensuring alignment with company objectives and facilitating rapid growth.
06:33
What it really means to Unifize your information and people
Clarissa Archer shares the transformative impact of Unifize on Harmonic Bionics' operations. Beyond just a QMS, Unifize emerged as a tool that seamlessly connected people and information. Whether dealing with complex scenarios like non-conformances or change orders, the platform ensured they always had a holistic view, enhancing clarity and decision-making.
01:18
How we use Unifize to manage customer complaints
In this video, Erica outlines how her team efficiently manages customer complaints using Unifize. Complaints are logged and tracked, allowing for trend analysis and investigations into specific product lots when needed. While not all complaints lead to formal investigations, all instances are recorded for accountability. The process of entering complaints into the system is quick, generally taking less than 10 minutes. However, more complex cases requiring third-party involvement take longer. Erica emphasizes Unifize's role in keeping the complaint resolution process streamlined and organized, ensuring timely and effective handling of customer issues.
03:06
Raw material validation with Unifize
The video delves into how Unifize streamlines the raw material validation process, enhancing efficiency and ensuring compliance. It highlights the platform's role in simplifying complex validation procedures, thereby facilitating a more robust quality control framework.
04:23
Moving from MasterControl to Unifize
In this insightful video, Erica reflects on her transition from using MasterControl to adopting Unifize for quality management. She shares her journey of growth and adaptation with Unifize, highlighting its superior efficiency in document handling and management. Erica notes the stark contrast between the two systems, pointing out how Unifize simplifies document uploads and centralizes management with just a click. She also touches on the benefits of Unifize's collaborative capabilities, allowing seamless integration with external partners like contract manufacturers. Erica's narrative emphasizes Unifize's user-friendly interface and its effectiveness in streamlining quality control processes, which were previously cumbersome with traditional methods like email or Dropbox.
02:38
How Unifize makes audits easier
Jesse Kolstad highlights the revolutionary change Unifize brought to Biovation Labs' internal audit process. The platform facilitates direct capture and storage of visual evidence like photos, ensuring context and clarity. Drawing a contrast with past practices of manual note-taking and subsequent transcription, Jesse appreciates Unifize's real-time documentation that eliminates back-and-forth and enhances audit efficiency.
03:23
Enabling Supplier Quality on Unifize
Clarissa shares her experiences with supplier quality management on Unifize, highlighting how the platform has revolutionized this aspect of her work. She discusses the challenges of dealing with non-conforming parts from various suppliers and illustrates how Unifize aids in documenting and analyzing these issues. Through her narrative, Clarissa showcases Unifize's capability in identifying supplier performance trends, facilitating impactful discussions, and driving quality improvements, all contributing to enhanced manufacturing efficiency.
03:51
How Unifize helped reduce $60,000 of material cost on just one product
Jesse Kolstad shares a transformative experience at Biovation Labs, emphasizing the power of perspective. With Unifize, he could holistically evaluate their ingredient performance and volumes, enabling him to whittle down from 16 SKUs to just two. This consolidation not only simplified management but also resulted in substantial cost savings for the company.
01:43
Why Slack and Teams can't replace a collaborative eQMS like Unifize
In this video, quality leaders from a popular nutraceutical manufacturer, Adaptive Health share their experience on using communication tools like Slack and Microsoft Teams to manage quality. They emphasise on the fact that these tools disconnect the collaboration from the data, leading to greater redundancies affecting their product launch process. They also share their experience on using Unifize to manage their quality processes end-to-end, and how it improved their collaboration and data management tremendously not just within their organisation, but across their partner organisations as well. Watch this video to know more about why Slack and Teams cannot replace a powerful collaborative eQMS solution like Unifize.
01:29
Auto generating reports with formulas using Unifize
Seth Bozman highlights the transformative impact of Unifize's formulas and auto-generator features on Efco's cost analysis and quality reporting. He shares how these features have eliminated the need for manual data entry into external databases, significantly reducing the time spent on generating quality reports. This video showcases Unifize's capability to automatically calculate costs, offering Efco a streamlined, efficient approach to tracking and analyzing scrap and rework data.
01:21
Why can't Slack replace a collaborative eQMS
Natalie addresses why communication platforms like Slack cannot replace a collaborative eQMS like Unifize. She points out the challenges and errors that would arise from relying solely on informal communication channels for quality management. Natalie stresses the importance of a dedicated eQMS for proper documentation, tracking, and compliance, highlighting Unifize's capabilities in meeting these specialized needs effectively.
01:51
Breaking organisational silos with Unifize: Centralizing knowledge and achieving organisational alignment
Jesse Kolstad emphasizes Unifize's instrumental role in dismantling organizational silos at Biovation Labs. By centralizing knowledge, the platform promotes a unified information hub, fostering organizational alignment and consistent collaboration, ensuring everyone operates in harmony.
04:22
How to digitally transform your MedTech company without slowing things down
Denis Machoka recounts his pursuit of a swift digital transformation for Harmonic Bionics, leveraging the latest technologies. Drawing from his transformational background, he emphasizes achieving goals rapidly with minimal effort and gauging the team's adaptability to fast-paced changes and technological innovations.
02:00
What made us switch from MasterControl to Unifize
In this comprehensive narrative, Mikala explores the decisive factors that led to the switch from MasterControl to Unifize. She discusses the limitations and challenges she faced with MasterControl, including its inefficiency and user-unfriendliness. Mikala then delves into the aspects of Unifize that prompted the change, such as its innovative approach, user-centric design, and efficiency, which have significantly improved their operational processes and overall workflow management.
01:48
How a configurable QMS helps engineers
Highlighting the practical challenges engineers face, Michael Hogan emphasizes the value of a tailored QMS. With Unifize, they had a system that catered precisely to their needs, without unnecessary overhead or constraints. The flexibility to mold the QMS to their unique processes proved invaluable, contrasting starkly with other restrictive systems they'd encountered.
01:44
How has the definition of collaboration changed before and after Unifize
In this video, Wilson explores how the definition of collaboration has evolved within their organization after implementing Unifize. Previously marked by siloed efforts and miscommunications, the adoption of Unifize has led to a more unified and efficient workflow, significantly improving project outcomes and stakeholder engagement.

Experience the benefits of Unifize

4x Faster time-to-market

Map Unifize to your processes and streamline workflows, process automation, and prioritization

70% Fewer meetings

Less meetings with in-app collaboration, real-time updates, and decision logs

10x Speed to compliance

Unifize accelerates compliance, delivering 10x faster regulatory approval for medical devices

View More Case Studies
Video icon

Here’s how Biovation Labs reduced testing costs from $146K to $65K in two months

Learn how and why Biovation Labs, an FDA regulated nutraceutical manufacturer based in Salt Lake City, took the decision to transition from MasterControl to Unifize for their product lifecycle (PLM) and quality management (QMS) processes.

Video icon

Here’s how Harmonic Bionics slashed time to market by 80%

Clarissa Archer shares her experience integrating Unifize into Harmonic Bionics, underscoring its value in streamlining change control, facilitating communication, and ensuring robust documentation for regulatory compliance in the medical device sector.

Video icon

Will-Burt's game changing boost to quality process cycle times

Learn how The Will-Burt Company was able to implement and adopt a new quality management system across 8 collaborating teams in less than a day and streamline internal / supplier non-conformances, customer complaints (VOCs), internal / supplier audits, 8D reporting, corrective actions and preventive actions.