As Adaptive Health expanded its brand portfolio and manufacturing footprint, quality and product data became fragmented across multiple systems. Product specifications lived in legacy PLM and eQMS tools, lot and batch records were managed in ERP and contract manufacturer systems, and quality events were tracked through spreadsheets and email.

This fragmentation slowed lot release, increased testing costs, and made investigations time-consuming. Verifying a single raw material or finished-good lot often required manual document searches across systems. In a highly regulated environment governed by 21 CFR Part 111, NSF audits, and retailer requirements, this created unnecessary risk and operational overhead.

Adaptive Health needed a single system to connect specifications, lots, testing, and quality events across teams and sites.

They selected Unifize as their connected quality and product lifecycle platform.

This case study details how Adaptive Health:

• Centralized Finished Product Specification Packets as the system of record for formulations, testing requirements, and release criteria
• Connected raw materials, bulk lots, finished goods, and packaging into full lot genealogy
• Linked non-conformances, deviations, OOS results, complaints, and CAPAs into a closed-loop quality system
• Standardized checklist-driven workflows for raw material and document verification
• Enabled real-time dashboards across quality, suppliers, and manufacturing operations