Complaints and non-conformances aren’t just about data. You need to discuss problem statements, identify root-causes, and create and track corrective actions. Unifize is the only solution that makes these processes collaborative. That reduces the time required to dispose NCs, and helps you manage corrective actions.

When you create a non-conformance, you create a dedicated real-time conversation. This chat-based environment environment makes it really easy for workers on the shop floor to collaborate with quality managers quickly, identify problems and implement disposal actions. Data collection is collaboratively addressed using our easily configurable checklist. Collect data like product type, serial number, defect type, date, workstation etc. Each record can be printed out on a configurable PDF report with a QR code. Affix the printout on defective material that can be scanned using the mobile app.

Once disposal actions are addressed, you can start 8D (root cause analysis) and implement corrective actions. Each corrective action is its own conversation so you can assign ownership, priorities and due-dates, and follow up, in case you need to. A suite of charts and reports helps to track trends, manage pending actions, and create compliance reports.