Streamline capturing, tracking, and resolving customer complaints, ensuring regulatory compliance and improving customer satisfaction through efficient and transparent handling.
Automated Complaint Logging
Capture complaints via email or directly through the app, with automated tracking of all subsequent communications.
Integrated Analytics
Generate customizable trend analyses and comparison charts to monitor complaint patterns and identify areas for improvement.
Linked Corrective Actions
Generate customizable trend analyses and comparison charts to monitor complaint patterns and identify areas for improvement.