Will-Burt’s quality team went live with Unifize at the beginning of March 2020. As the COVID-19 virus swept across the world over the next few months, Will-Burt was affected like every other manufacturing company. In particular, travel had become impossible between the company’s various locations around the US and Europe.
This meant that Tedd Carr, Will-Burt’s Director of Quality, and his team had to rethink how they were going to complete their internal audits and remain in compliance with ISO 9001 and AS 9100. Historically, they had always conducted face-to-face audits and were uncertain if there was any other way.
Fortunately, they were able to turn to Unifize for help. Since their team had adopted the quality management solution so quickly and easily, Tedd became convinced that the tool could be used to manage these audits. In a matter of hours, they were able to configure the relevant process for managing compliance audits in the cloud.
Furthermore, by using Unifize’s email integration, will burt has not had to rely on a company wide adoption of a new software. Audit participants could, therefore, just interact from their inboxes.
Ultimately, using Unifize enabled them to plan, prepare, execute, review and follow up on audit findings remotely, including identifying non-conformances and corrective actions. This resulted in a 95% reduction in in-person meetings required to complete their audits and stay in compliance.